VIANCA CRUZ
Woodland Park,NJ
Summary
Dedicated professional with a strong military background and a Bachelor’s degree in Psychology with a minor in Health Studies. Brings proven discipline, analytical thinking, and sound judgment developed through military service and case coordination experience. Applies an understanding of human behavior to analyze information, assess credibility, and produce objective, fact based findings. Committed to public service and supporting investigative and enforcement efforts by ensuring laws, policies, and procedures are applied accurately, consistently, and professionally in support of the Department of Justice mission.
Overview
6
6
years of professional experience
Work History
Builder
United States Naval Reserves
10.2021 - Current
- Presented end of day Muster report to our Chief in charged ensuring all sailors are accounted for and were present.
- Built and repaired military structures, including buildings, roads, and bridges, in different locations and environments.
(Example: Built concrete pads, houses, flooring, tiling, masonry, roofing.) - Trained and mentored 4 other sailors in construction techniques, promoting teamwork and skill development.
- Kept detailed records of materials and work progress, ensuring accurate reporting and accountability. Always making sure everyone's safety came first when it came to our job sites.
Case Manager Coordinator
Hope Christian Services
04.2025 - 01.2026
- Coordinated client assessments to determine service needs and support plans.
- Worked for adults with disabilities.
- Collected, reviewed, and analyzed case records, reports, and documentation to assess needs, risks, and service outcomes.
- Maintained accurate and detailed case files in compliance with organizational, state, and federal regulations.
- Prepared written summaries, progress notes, and incident reports to support decision-making and oversight.
- Coordinated with multidisciplinary teams to share information, resolve issues, and ensure appropriate use of resources.
- Identified patterns and concerns within cases and escalated findings to supervisors as needed.
- Managed multiple cases simultaneously while meeting deadlines and maintaining attention to detail.
Teachers Assistant
Bergen County Special Services
01.2020 - 04.2025
- Assisted students with autism in helping them develop social, communication, and motor skills.
- Gather reports of each student who has behavior plans and academic plans.
- Implemented behavior management techniques, including ABA (Applied Behavior Analysis), to encourage positive behavior and learning.
- Worked closely with 6 teams to create individualized plans tailored to each child's needs and goals.
- Assisted in structured crisis intervention and de-escalation strategies, maintaining a safe environment, and minimizing disruptions to learning.
- Remained calm and decisive in high-stress situations, with a commitment to safety and preparedness in both physical and situational demands.
- Sustained physical and mental stamina is necessary to support active engagement and maintain readiness in a dynamic, high-energy classroom setting.
Education
Bachelor's Degree - Psychology And Health Studies
William Paterson University
Wayne, NJ09-2024
Associates Degree - Science
Bergen County Community College
Paramus, NJ6 2020
High School Diploma -
Passaic Valley High School
Little Falls, NJ06-2016
Skills
- Communicated effectively and collaborated with diverse individuals and teams
- Analyzed complex issues to identify problems and develop effective solutions
- Maintained accuracy, compliance, and security in administrative and operational tasks
- Exercised sound judgment and decision-making in high-stress or time-sensitive situations
- Led and supported teams across military, service, and educational environments
- Evaluated eligibility, verified documentation, and identified potential fraud or misuse
- Prepared clear, well-organized written reports based on factual findings and standards
- Researched and applied laws, regulations, and policy guidance to support decisions
Accomplishments
- Collaborated with team of 26 sailors in the development of building a house from scratch in A-School training. Gulfport Mississippi.
- Ranked up from E3 to E4 in 2023. Making me a Third Class Petty Officer.
- Became Teacher Assistant of the year in 2023.
- Graduated A-School training school and was top 10 in my class.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager Coordinator
Hope Christian Services
04.2025 - 01.2026
Builder
United States Naval Reserves
10.2021 - Current
Teachers Assistant
Bergen County Special Services
01.2020 - 04.2025
Associates Degree - Science
Bergen County Community College
High School Diploma -
Passaic Valley High School
Bachelor's Degree - Psychology And Health Studies
William Paterson University