Vianca Perez
Food Service Manager
Lakeland,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
7
7
Certifications
Work History
Clinical Dietary Manager
Florida Presbyterian Homes
Lakeland, FL
02.2020 - 12.2021
- Monitored production to check safety, standardized production and appropriate portioning.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Assistant Store Manager
Tuesday Morning
Lakeland, Florida
12.2018 - 12.2020
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
Store Associate
Ross Dress For Less Stores
Lakeland, Florida
06.2017 - 12.2018
- Worked with loss prevention in monitoring shopper behavior.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Dietetics And Nutrition
Keiser University
Lakeland, FL 08.2017 - 08.2020
Skills
- Department management
- Staff education and training
- Medical terminology knowledge
- Creative problem solving
- Stock management
- Patient education
- Written and verbal communication
- Sanitation rules and regulations
- Nutritional analysis
- Adaptive
- Attention to detail
- Time management
Computer/Technology skills
Matrix Software
Word, Excel, Powerpoint
Google Docs, Sheets, Drive
Certification
- Department of Elder Affairs 701B Comprehensive Online Training
Timeline
- Department of Elder Affairs 701B Comprehensive Online Training
05-2020
Clinical Dietary Manager
Florida Presbyterian Homes
02.2020 - 12.2021
- CPR and AED Program
12-2019
- Prevention of Medical Errors Seminar
12-2019
- HIPPA Compliance Seminar
12-2019
- ServSafe Food Protection Manager Certification Examination
05-2019
Assistant Store Manager
Tuesday Morning
12.2018 - 12.2020
- Nutrition Care Process Tutorial (NCP09)
10-2018
Bachelor of Science - Dietetics And Nutrition
Keiser University
08.2017 - 08.2020
Store Associate
Ross Dress For Less Stores
06.2017 - 12.2018