Summary
Overview
Work History
Education
Skills
Accomplishments
References
Education and Training
Timeline
Generic

Vianett Lopez

Saint Croix Falls

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

11
11
years of professional experience

Work History

Universal Banker

First Resource Bank
02.2025 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Membership Manager

Sam's Club
06.2014 - 10.2024
  • Promptly responded to customer inquiries and resolved complaints to promote loyalty.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Analyzed business performance data and forecasted business results for upper management.

Education

Associate of Arts - Communication Studies

Saint Cloud State University
Saint Cloud, MN

Skills

  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Planning and Organization
  • Delivery Management
  • Product Knowledge
  • Team leadership
  • Verbal and written communication

Accomplishments

  • Orientation Ambassador
  • VR introduction trainer

References

References available upon request.

Education and Training

other

Timeline

Universal Banker

First Resource Bank
02.2025 - Current

Membership Manager

Sam's Club
06.2014 - 10.2024

Associate of Arts - Communication Studies

Saint Cloud State University

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Vianett Lopez