Vianey Jimenez
Austin,TX
Summary
Dedicated sales associate with proven skills in customer service, teamwork, and problem-solving. Committed to enhancing customer experiences while maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Security Officer
Tarian Group
Austin, TX
03.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security threats or hazards.
- Responded promptly to alarms, incidents, and emergencies according to established protocols.
- Collaborated with team members to enhance overall security measures and response strategies.
- Assisted in maintaining accurate logs of daily activities and incidents for reporting purposes.
Sales Associate
Ross Dress for Less
Austin, TX
07.2025 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions and managing cash register duties.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment for shoppers.
- Collaborated with team members to restock merchandise and ensure accurate inventory levels on shelves.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Security Officer
Allied Universal Security Services
Austin, TX
04.2024 - 03.2025
- Utilized surveillance equipment to monitor activities and investigate suspicious behavior.
- Engaged in continuous training to stay updated on safety protocols and emergency procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Shift Leader
Burger King
Bastrop, TX
07.2021 - 07.2025
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored new team members on service and operational procedures.
- Streamlined inventory management, reducing waste through effective stock control practices.
- Implemented customer service initiatives that enhanced guest satisfaction levels.
- Coordinated shift schedules to optimize staffing efficiency during peak hours.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored food preparation processes, ensuring quality and consistency in all menu items.
Stock Room Associate
Ross Dress for Less
Austin, TX
08.2023 - 06.2024
- Organized stockroom inventory for efficient retrieval and restocking processes.
- Collaborated with team to maintain accurate product labeling and placement standards.
- Implemented safety protocols to ensure compliance with workplace regulations.
- Trained new associates on stock management systems and operational procedures.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
Education
The College of Health Care Professions
Austin, TX2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Vital sign monitoring
- Reliable team player
- CPR
- Adaptable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Ross Dress for Less
07.2025 - Current
Security Officer
Tarian Group
03.2025 - Current
Security Officer
Allied Universal Security Services
04.2024 - 03.2025
Stock Room Associate
Ross Dress for Less
08.2023 - 06.2024
Shift Leader
Burger King
07.2021 - 07.2025
The College of Health Care Professions