Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Vianey Quintero

Bakersfield,CA

Summary

Customer service professional with strong skills in problem-solving, and conflict resolution. Bilingual with strong communication skills. Proven ability to build positive relationships with clients and colleagues. Adaptable to changing demands and committed to delivering high-quality results through team collaboration and consistent performance. Focused on creating positive customer experience and meeting organizational goals.

Overview

4
years of professional experience
1
Certification

Work History

Bucees Inc.

Food/Customer Service Worker
04.2023 - 03.2025

Job overview

  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Sterlite Corporation

Plastic Machine Operator
08.2022 - 02.2023

Job overview


  • Ensured timely fulfillment of orders by coordinating with team members and managing workflow effectively.
  • Demonstrated adaptability by quickly learning new equipment, processes, or procedures as required for the successful completion of various production tasks.
  • Upheld cleanliness standards within the workspace to ensure optimal functioning of equipment and minimize contamination risks during production runs.
  • Reduced downtime by performing routine maintenance and troubleshooting on plastic machinery.
  • Enhanced product quality by meticulously monitoring and adjusting machine settings during production runs.

Walmart

Online Personal Shopper
06.2021 - 07.2022

Job overview

  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

Kaufman High School
Kaufman, TX

High School Diploma from Nursing Education
05.2022

University Overview

Received my CNA junior year of High School.

Skills

  • Fast learner
  • Communications
  • First Aid/CPR
  • Order processing
  • Organization
  • Bilingual
  • Machine learning
  • Packaging
  • Load & Unload
  • Deep learning
  • Team building
  • Email management
  • Customer service
  • Problem-solving
  • Critical thinking
  • Team collaboration
  • Active listening
  • Verbal and written communication
  • Patience

Certification

CNA

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food/Customer Service Worker

Bucees Inc.
04.2023 - 03.2025

Plastic Machine Operator

Sterlite Corporation
08.2022 - 02.2023

Online Personal Shopper

Walmart
06.2021 - 07.2022

Kaufman High School

High School Diploma from Nursing Education
Vianey Quintero