Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vianey Trevino

Oxnard,CA

Summary

Dynamic professional with extensive experience in logistics and customer service, notably as a Sortation Associate at Amazon. Proven ability in shipping procedures and team leadership, consistently meeting tight deadlines. Recognized for enhancing operational efficiency and delivering exceptional service, fostering customer loyalty through effective communication and problem-solving skills.

Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sortation Associate

Amazon
04.2021 - Current
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights, and hazardous chemical handling.
  • Operated variety of conveyors, moving packages in, and out of loading dock areas safely and efficiently.
  • Kept accurate records of incoming and outgoing shipments.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Proved successful working within tight deadlines and a fast-paced environment.

Production Worker

Plascene
08.2020 - 01.2021
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Made sure that products were produced on time and are of good quality.

Warehouse Packer

Colourpop
11.2017 - 07.2020
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Loaded merchandise into specific packages suited for product dimensions.
  • Packed, weighed and shipped items per customer specifications.
  • Created shipping labels to complete daily order processing.

Restaurant Supervisor

Papa John's Pizza
04.2017 - 11.2017
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Controlled food costs and managed inventory.
  • Set and oversaw weekly and special event menu plans.

Assistant Manager

Beach Cleaning Co
01.2017 - 04.2017
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Hueneme High School
Oxnard, CA
06-2017

Skills

  • Shipping procedures
  • Shift scheduling
  • Performance evaluations
  • Sales monitoring
  • Team leadership
  • Orientating and training

Certification

Drivers License

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sortation Associate

Amazon
04.2021 - Current

Production Worker

Plascene
08.2020 - 01.2021

Warehouse Packer

Colourpop
11.2017 - 07.2020

Restaurant Supervisor

Papa John's Pizza
04.2017 - 11.2017

Assistant Manager

Beach Cleaning Co
01.2017 - 04.2017

High School Diploma -

Hueneme High School

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