Summary
Overview
Work History
Education
Skills
Timeline
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Vianey Angelica Betancourt Avila

Las Vegas,NV

Summary

I have three years of experience working in a warehouse, scanning products and if they are not right, I send them to be resolved. When making pallets and setting their destinations, I have loaded and unloaded trucks. I can load more than 40 to 50 pounds, with a little help, I have done a bit of problem solving. Also, because of my supervisory job, I took inventory, ordered the product for three days, closed the system, helped the cashiers with the register, and helped customers with their questions. I also worked as a delivery person at Amazon Flex, using my own vehicle to deliver packages to their destination with a photograph.

Overview

9
9
years of professional experience

Work History

Amazon Warehouse

Amazon.Inc
Las Vegas, NV
07.2021 - Current
  • Stacked empty pallets in designated areas according to safety regulations.
  • Unpacked boxes and checked contents against invoices or other documents.
  • Organized warehouse space for efficient storage of goods.
  • Inspected products for any damages prior to stocking shelves.
  • Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
  • Cleaned work area after each shift in order to maintain a safe working environment.
  • Assisted co-workers with lifting heavy objects when needed.
  • Used pallet jacks to move items to and from warehouse locations.
  • Used scanners to track parcel information, condition or receipt.

Supervisor

Fift Avenue jonhy rockets
Las Vegas, Nevada
06.2017 - 10.2021
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Responded to customer questions regarding products, prices and availability.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.

Delivery Driver

Amazon Flex
Las Vegas, Nevada
06.2020 - 08.2021
  • Monitored fuel level throughout shift and refueled when necessary.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Checked tires for proper inflation before leaving on each route.
  • Notified customers of delays to decrease calls to support.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Navigated routes with relevant map programs and GPS systems.
  • Transported and safely delivered items to prevent damage or loss.

Cook

Taco Bell
Las Vegas, Nevada
08.2015 - 08.2017
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adhered to food safety standards when storing and preparing foods.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Education

High School Diploma -

Cetis 61
Cj Juarez Chih.
08-2013

Skills

  • Barcode scanning
  • Work order processing
  • Product identification
  • Storage Organization
  • Loading and unloading
  • Warehouse Safety
  • Shipping and receiving
  • Material Handling
  • Pallet Jacks
  • Microsoft Outlook
  • Basic Mathematics
  • Material Loading and Unloading
  • Punctual and Dependable
  • Able to lift and carry 50 lbs
  • Sorting and Labeling
  • Heavy Lifting
  • Dock leveling

Timeline

Amazon Warehouse

Amazon.Inc
07.2021 - Current

Delivery Driver

Amazon Flex
06.2020 - 08.2021

Supervisor

Fift Avenue jonhy rockets
06.2017 - 10.2021

Cook

Taco Bell
08.2015 - 08.2017

High School Diploma -

Cetis 61

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Vianey Angelica Betancourt Avila