Vianna Crocitto

Worked at Evo Spa as a sales associate/ receptionist for a little over a year. I still currently work here.

• Responsible for opening and closing spa

• Greet customers and check clients in for appointments

• Organizing and cleaning boutique throughout the day

• Unboxing, labeling and restocking inventory

• Answer phone calls, respond to emails/ texts, optimizing therapists schedules, booking/ rebooking clients, recommending products and selling packages to clients throughout the day

Worked as a nanny for over 10 years and have cared for children ages 3wks old-14 years old. I am still currently a nanny.

• Developing long lasting relationships with families I work with

• Work with parents on schedules/ routines for pickups/ drop offs for school and after school activities and or appointments

• Engaging activities and support for children of all ages

• Errands, laundry, cleaning, organizing, meal prep, homework help, house sitting and overnights

Worked at Carters Oshkosh for 2 years being a sales associate & manager. Left to pursue a fully time nanny job.

• Greet customers and help them coordinate outfits/ locate merchandise

• Responsible for keeping store tidy and organized throughout shift

• Cashiering, respond to emails, answer phone calls, packaging online orders and unboxing/ restocking inventory

• Train new hires

• In charge of opening and closing store

Worked at Club Pilates location in Novato for 7 months till it shutdown due to Covid.

• Responsible for opening and closing the studio, includes cleaning and operating register

• Manage class schedule, respond to emails and phone calls

• Greet and check in/ sign up members for classes

• Enroll new customers in Club Pilates membership packages

Worked at NH2 Hair Salon in Novato for 9 months till it shutdown due to Covid.

• Responsible for opening and closing the salon

• Manage appointment schedule, respond to phone calls and emails

• Help stylists set up for guests and clean up in between to prepare for next guests

• Greet guests and check them in and out for services

• Help guests locate retail products in the salon and online

• Keep salon tidy and organized throughout the day and do laundry

• Replenish inventory & create product displays