Vianney Ibarra
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Renovation Specialist
Diamond Property Consulting
Reno, NV
05.2023 - 03.2024
- Assessed existing structures and identified areas in need of renovation.
- Inspected building plans and blueprints to determine the best approach for renovations.
- Planned, coordinated and supervised all aspects of construction projects.
- Ordered necessary materials for renovation projects from approved suppliers.
- Generated daily reports on the number of booked, canceled, rescheduled appointments.
- Managed all communications with stakeholders regarding updates on the progress of the renovation project.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Restaurant Manager
Earl’s BBQ
Chicago, IL
09.2017 - 04.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Dental Receptionist
ABC Dental Office
Chicago, IL
02.2016 - 01.2017
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Managed front desk operations including scheduling appointments, collecting payments.
Waitress
El Ranchito Restaurant
Chicago, IL
04.2014 - 08.2016
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Prepared checks accurately and processed payments promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialist
Chicago, IL01-2021
High School Diploma -
Aspira Antonia Pantoja High School
Chicago, IL01-2017
Skills
- Customer Service
- Training And Mentoring
- Construction Management
- Food Safety Compliance
- Customer Assistance
- Sales Consultation
Timeline
Renovation Specialist
Diamond Property Consulting
05.2023 - 03.2024
Restaurant Manager
Earl’s BBQ
09.2017 - 04.2023
Dental Receptionist
ABC Dental Office
02.2016 - 01.2017
Waitress
El Ranchito Restaurant
04.2014 - 08.2016
Certificate - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Aspira Antonia Pantoja High School
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