Vianney Romero
Spring,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Marketing Coordinator
Robert Half
10.2022 - 03.2023
- Coordinated designs of promotional materials such as flyers, brochures, and signage.
- Organized events such as trade shows and conferences
- Managed relationships with vendors and suppliers for promotional materials
- Participated in brainstorming sessions to generate ideas for new products and services
- Answered general marketing department inquiries by email, phone, and mail
- Developed and executed marketing plans for trade shows and other events to increase brand awareness
Customer Care Representative
Kendra Scott
10.2021 - 06.2022
- Primarily responsible for promptly answering phone calls & exceeding customers' expectations, providing them with positive outcomes
- Assisted customers with all their needs such as web related issues, online order issues & product questions
- Worked closely with multiple departments & teams to ensure customer satisfaction and loyalty
- Managed over 50 customers calls per day
Executive Assistant
Action Meat Distributors Inc
06.2020 - 11.2021
- Handled confidential and sensible information with discretion and tact.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
- Processed & maintained invoices, deposits and money logs
- Analyzed balance sheets & posted monthly journal entries
- Reviewed monthly results and implemented monthly variance reportings
- Answered high volume of phone calls and email inquiries
- Screened calls and emails and initialed actions to respond or direct messages for managers.
- Screened calls and emails and initiated actions to respond or direct messages for managers
Education
Loan Certification - Real Estate
Champions School of Real Estate
Houston, TX2021
BBA - Marketing
Sam Houston State University
Huntsville, TX12.2018
Associate of Arts - Business
Lonestar Community College
Spring2015
Skills
- Digital marketing
- Editing
- Customer service
- Efficient accounting & scheduling
- Ability to adapt & problem solve
- Microsoft Office (word, power point, excel, & one drive)
- Social media platforms
- Office administration
- Bilingual
Timeline
Marketing Coordinator
Robert Half
10.2022 - 03.2023
Customer Care Representative
Kendra Scott
10.2021 - 06.2022
Executive Assistant
Action Meat Distributors Inc
06.2020 - 11.2021
Loan Certification - Real Estate
Champions School of Real Estate
BBA - Marketing
Sam Houston State University
Associate of Arts - Business
Lonestar Community College
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