Vibertson Telemaque
Lawrenceville,GA
Summary
Dynamic leader with extensive experience as an Assistant Store Manager at Zaxbys, enhancing workflow efficiency and team performance. Expert in inventory control and customer service, fostering satisfaction and engagement. Successfully managed budgets and resources, achieving financial stability and growth. Proficient in PO Sand PARS systems, driving operational excellence and strategic improvements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Zaxbys
3951 US 78-W
08.2023 - 02.2026
- Oversaw daily operations management to enhance workflow efficiency.
- Facilitated staff training on service protocols and operational procedures to enhance team performance.
- Oversaw inventory management, ensuring timely stock replenishment and waste reduction.
- Established and enforced standard operating procedures to ensure food safety compliance and quality assurance.
- Managed customer inquiries and resolved issues promptly to enhance satisfaction levels.
- Oversaw cash register operations, ensuring accurate transactions and daily drawer balancing.
- Oversaw opening and closing procedures, implementing recommendations to optimize daily operational efficiency.
- Executed merchandise rotation and display strategies to highlight new products and promotions.
- Guided new employees in understanding company policies, procedures, and best practices to foster successful integration into the organization.
- Oversaw and assessed staff performance to enhance skill development and achieve daily objectives.
General Manager
Zabys
Loganville, GA
05.2020 - 02.2021
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Managed budget allocations and resource planning to optimize operational efficiency.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
High School Diploma -
Georgia Gwinnett College
Lawrenceville, GASkills
Problem-solving
Customer service
Customer experience
Customer service and engagement
POS systems
Inventory control
Certification
Servsafe certification.
Timeline
Assistant Store Manager
Zaxbys
08.2023 - 02.2026
General Manager
Zabys
05.2020 - 02.2021
High School Diploma -
Georgia Gwinnett College