Summary
Overview
Work History
Education
Skills
Timeline
Generic
VIBHA ARORA

VIBHA ARORA

Morrisville,US

Summary

Seasoned Analyst with a robust track record at PennyMac Loan Services, adept in product management and user experience design. Spearheaded platform development that supported significant revenue channels, leveraging agile methodologies to meet strategic goals. Expert in stakeholder engagement and SQL, I consistently deliver solutions that surpass business needs.

Overview

7
7
years of professional experience

Work History

Product Analyst

PennyMac Loan Services
12.2020 - 12.2023
  • Helped in building and managing all third-party origination as well as correspondent lending platforms and applications at PennyMac supporting annual revenue of $40M – $12B across channels.
  • Helped in creation and maintenance of multiple B2B and B2C platforms and portals which support loan lifecycle from client set up, loan origination, pricing, fulfillment operations.
  • Work with Stakeholders,Executives and Customers to gather requirement and business needs, and translate them to author vision and roadmap.
  • Worked in collaboration with engineering, program team to estimate delivery timelines to meet goals for product.
  • Worked with Product, UX design, Engineering, Quality and Program teams in order to deliver features (epics and stories) in agile iterative approach.

Business Analyst

TRUIST
12.2018 - 11.2020
  • Designed and documented new business workflows and procedures, ensuring compliance with regulatory requirements.
  • In-depth knowledge of wide variety of financial instruments including Retail and Commercial Loans, Line of Credits and Mortgages.
  • Extensive practical knowledge on business process flow related to Conventional Insured, Conventional Uninsured (Fixed, ARM, FHA), VA, HELOANS, LIBOR, Closed End Seconds and State Specific Mortgage Home Loans etc.
  • Played active role in file transferring and file processing from Mortgage to Banking Division.
  • Managing maintenance for Software application utilizing Agile/Scrum methodology.
  • Worked on GAP Analysis, Test Plan document, Project Plan, Traceability Matrix, User Acceptance Testing (UAT), and SWOT analysis.
  • Translated technical requirements into user stories that accurately represented functional needs.
  • Facilitated discussions between stakeholders to achieve consensus on process design decisions.

Healthcare Business Analyst

North America Med Tech Group
07.2016 - 12.2018
  • Propose strategies to implement HIPAA 4010 in new MMIS system and eventually move to HIPAA 5010.
  • Familiarity with healthcare data/payment concepts (e.g.,claims data structure/contents, claim types, payment concepts).
  • Coordinate with stakeholders and project manager to gather functional and non-functional requirements during JAD sessions.
  • Performed High-level analysis of requirements from business perspective to determine feasibility of constructing new application.
  • Responsible for gap analysis in changing old MMIS to new MMIS.
  • Utilized Microsoft Office suite including Excel, PowerPoint, Word and Visio to create project deliverables.

Education

MBA -

Amity International Business School
Noida ,India
2010

Bachelor's of Commerce -

Delhi University
New Delhi, India
2008

Skills

  • Product Planning
  • Product Management
  • User Experience Design
  • SQL
  • Data Visualization
  • Agile Methodologies
  • User Acceptance Training
  • JIRA
  • Requirement Gathering
  • Stakeholder Engagement

Timeline

Product Analyst

PennyMac Loan Services
12.2020 - 12.2023

Business Analyst

TRUIST
12.2018 - 11.2020

Healthcare Business Analyst

North America Med Tech Group
07.2016 - 12.2018

MBA -

Amity International Business School

Bachelor's of Commerce -

Delhi University

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VIBHA ARORA