Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Dance, Piano and Soccer
Languages
Timeline
Generic

Vibhakar Tamta

Laurel,Maryland

Summary

With 3 years of customer service experience in retail and pharmacy settings, I offer a track record of providing top-notch service and operational support. During 2 years in retail, I excelled in sales, inventory management, and customer engagement. My 1-year stint in a pharmacy sharpened my skills in medication dispensing and healthcare compliance. Versatile and confident, I adapt quickly to new challenges, ensuring customer satisfaction and business efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
02.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Retail Store Associate

CVS Pharmacy
07.2021 - Current
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Engaged in on-going development of personal selling skills and product knowledge.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed and managed relationships with customers to increase customer loyalty.

Education

High School Diploma -

Laurel High School
Laurel, MD
06.2022

Skills

  • Meeting Sales Goals
  • Team Meetings
  • Sales and Marketing
  • Customer Assistance
  • Cooperative Attitude
  • Fitting Room Oversight
  • High-Volume Environments
  • Feedback Acceptance
  • Critical Thinking
  • Active Listening

Accomplishments

    Achieved 81% by completing the course of Nutritionist from ISSA with accuracy and efficiency.

  • Also a CPR Certified

Certification

  • CPT - Certified Personal Trainer
  • First Aid/CPR Certified
  • CPhT - Certified Pharmacy Technician

Dance, Piano and Soccer

I've never really official learned Dancing, Playing Piano and Soccer. It was something that quite got my attention at the time. Growing Up, I had really good learning skills, I could easily been to pick up dancing steps just by repeating it multiple times and for Soccer, I've always been athletic kid from the start. I had no problem learning anything, I was sure that If I could truly understand something I will not forget it for the rest of my life. Therefore, as for Piano, I had to learn it from an App called SimplyPiano and because of that I was able to play it really well, in fact I was able to learn some of my favorite songs on it and Play it in front of my friends and family.

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
02.2022 - Current

Retail Store Associate

CVS Pharmacy
07.2021 - Current

High School Diploma -

Laurel High School

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Vibhakar Tamta