Vic Spencer
Bradenton
Summary
Seasoned professional with a rich background in managing operations, staff development, and strategic planning. Possess strong communication skills, adept at fostering a team-oriented environment that promotes productivity and efficiency. Instrumental in initiating programs and implementing new strategies to enhance organizational performance. Strong advocate for staff engagement and client satisfaction, consistently striving for excellence in service delivery.
Overview
10
10
years of professional experience
Work History
Q Center Director
Purdue Fort Wayne
Fort Wayne
06.2019 - 10.2024
- Managed daily operations of the center including scheduling, customer service, safety protocols.
- Established policies and procedures related to center operations.
- Analyzed data regularly to identify trends that could improve efficiency or effectiveness of services provided by the center.
- Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
- Developed and managed annual operating budget for center.
- Trained and supervised staff to enhance team performance and collaboration.
- Coordinated community outreach initiatives to foster partnerships and engagement.
- Conducted assessments to evaluate program effectiveness and participant satisfaction.
- Facilitated workshops and training sessions for staff development and skill enhancement.
- Negotiated contracts with vendors providing goods and services needed by the organization.
- Coordinated with other departments to ensure efficient operations within the center.
Student Government Advisor
Purdue Fort Wayne
Fort Wayne
10.2014 - 06.2019
- Collaborated with university administration to address student concerns and initiatives.
- Developed resources for students to navigate governance processes effectively.
- Supported budget planning and resource allocation for student organizations.
- Oversaw the budget, including tracking expenditures, and maintaining appropriate financial records.
- Managed daily office operations, including supervising student staff.
- Provided a high standard of customer service to a diverse campus population.
Education
Master of Arts - Educational Counseling
University of Louisville
Louisville, KY05-2014
Bachelor of Arts - Humanities
University of Louisville
Louisville, KY05-2011
Skills
- Budget management
- Customer service
- Community outreach
- Office management
- Effective communication
- Training and mentoring
- Vendor relations
- Program management
- Problem-solving
References
References available upon request.
Timeline
Q Center Director
Purdue Fort Wayne
06.2019 - 10.2024
Student Government Advisor
Purdue Fort Wayne
10.2014 - 06.2019
Master of Arts - Educational Counseling
University of Louisville
Bachelor of Arts - Humanities
University of Louisville