Summary
Overview
Work History
Education
Skills
Timeline
References
SalesAssociate

Victor Trujillo

Computer Science
702 East San Jose Apt 3 ,TX

Summary

Enthusiastic computer science graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any tasks and training in customer service, vast computer software including Microsoft, Html, and Python. Motivated to learn, grow and excel.

Overview

3
3
years of professional experience
13
13
years of post-secondary education
2
2
Languages

Work History

Sales Advisor

H&M Hennes & Mauritz
Laredo, TX
10.2021 - Current
  • Perform customer service and merchandising duties on the sales floor of H&M stores.
  • Arrange garments attractively on racks and shelves.
  • Locate merchandise for shoppers.
  • Ring up customer purchases, and operate cash registers. Provide information and handle returns of merchandise.
  • Unload delivery truck, receive, open and unpack merchandise, and label merchandise with security tags.
  • Assist managers float tills as well as closing tills.

Work Study Technical Services Librarian

Laredo College
Laredo, TX
09.2021 - 05.2022
  • Mitigated librarian workload by independently managing basic patron requests and locating materials.
  • Processed customer fines and educated individual patrons on ways to minimize future charges.
  • Organized and maintained detailed records on equipment use, materials logs and circulation activities.
  • Kept library shelves and printed materials well-stocked and organized according to established system.
  • Received new books and material
  • Verifying invoices corresponding with vendors as well as, creating temp records and posting payment to orders for my acquisitions supervisor.
  • Assisting the library to file and sort out depreciable and non-depreciable forms for both the Harold R. Yeary Library and the Senator Judith Zaffirini Library.
  • Other duties included participating in Library-wide activities, and attending department and other meetings as scheduled.
  • Processing, mending, and repairing Library materials.
  • Entering and editing data into Library catalog.

Seasonal Sales Associate

H&M
Laredo, TX
10.2020 - 01.2021
  • Perform customer service and merchandising duties on the sales floor of H&M stores.
  • Arrange garments attractively on racks and shelves.
  • Locate merchandise for shoppers.
  • Ring up customer purchases, and operate cash registers.
  • Providing information and handling returns of merchandise.
  • Assisting visual managers make room moves.
  • Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags

Fitting Room Specialist

Forever 21
11.2019 - 09.2020
  • Lead customer service experience by setting the pace and standards for all employees.
  • Ensure all visual merchandising and operational standards are met through company defined practices and processes.
  • Support sales productivity programs and highlight best practices on sales floor.
  • Partner with Visual Merchandising team to ensure proper flexing and maintenance of merchandise presentation.
  • Support and coordinate feedback from Leader on Duty.
  • Understand and utilize sales reports to direct and prioritize tasks.

Sales Associate

Forever 21 
09.2019 - 11.2019
  • Greeting customers.
  • Assisting guests on sales floor.
  • Informing customers of sales or specials.
  • Assist in setting up displays.
  • Stocking shelves.
  • Opening/closing store.

Stylist

American Eagle Outfitters
07.2019 - 08.2019
  • Uphold all corporate visual, marketing and operational standards.
  • Build creative displays, wall presentations, and dress mannequins.
  • Fold, hang, and style merchandise.
  • Complete tasks at a fast pace while maintaining a high level of detail.
  • Providing customer service.
  • Organize displays.
  • Stock shelves.
  • Operate cash registers.

Shadowing Dental Assistant

Little Heroes Pediatric Dentistry 
06.2019 - 07.2019
  • Attended dentist’s office to observe procedures.
  • Learn terminology and techniques.
  • Observe different practice environments and ask dental professional questions about his or her journey to practicing dentistry.
  • Acquiring knowledge on instruments and their uses.
  • Asking other Dental Assistants questions about duties and protocols to be followed.
  • Hands on experience charting, disinfecting bays and rooms and suctioning while being supervised.

Brand Ambassador

American Eagle Outfitters 
05.2019 - 07.2019
  • Provide customer service.
  • Assist customers in sales.
  • Organize displays.
  • Stock shelves.
  • Operate cash registers.

Sales Associate

Forever 21 
11.2018 - 01.2019

Responsibilities:

  • Greet and offer outstanding customer service while getting utmost sales results.
  • Keep a pleasant, courteous manner at all times with customers, bosses, and associates.
  • Preserving the store at its first-rate visual presentation.

Education

Associate of Science - Computer Science

Laredo College
Laredo Texas
08.2017 - 05.2022

Certificate - Dental Assisting

Laredo College
Laredo, TX
05.2019 - 07.2019

Laredo Community College
Laredo, TX
08.2017 - 06.2018

J.W Nixon High School 
Laredo, TX
08.2013 - 06.2017

Vidal M Trevino School of Communication And Fine Arts 
Laredo, TX
08.2013 - 06.2017

Skills

Customer Service

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Timeline

Sales Advisor

H&M Hennes & Mauritz
10.2021 - Current

Work Study Technical Services Librarian

Laredo College
09.2021 - 05.2022

Seasonal Sales Associate

H&M
10.2020 - 01.2021

Fitting Room Specialist

Forever 21
11.2019 - 09.2020

Sales Associate

Forever 21 
09.2019 - 11.2019

Stylist

American Eagle Outfitters
07.2019 - 08.2019

Shadowing Dental Assistant

Little Heroes Pediatric Dentistry 
06.2019 - 07.2019

Brand Ambassador

American Eagle Outfitters 
05.2019 - 07.2019

Certificate - Dental Assisting

Laredo College
05.2019 - 07.2019

Sales Associate

Forever 21 
11.2018 - 01.2019

Associate of Science - Computer Science

Laredo College
08.2017 - 05.2022

Laredo Community College
08.2017 - 06.2018

J.W Nixon High School 
08.2013 - 06.2017

Vidal M Trevino School of Communication And Fine Arts 
08.2013 - 06.2017

References

  • Priscilla Garcia, Librarian III, phone no:(956) 795.2400 EXT. 2553, pgarcia@ci.laredo.tx.us
  • Sandra Hernandez, H&M Store Manager, phone no:(956)436-1308, Hdz2610@gmail.com
  • Roger Olvera, H&M Visual Merchandising Manager, phone no:(956)269-8427, roger-11-stallion@hotmail.com
  • Ana Velasquez, Laredo College Acquisitions Supervisor, phone no: (956)721-5271, ana.velasquez@laredo.edu
Victor TrujilloComputer Science