VICENTA E. SALAS CALVA

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Improved customer satisfaction by providing timely and efficient transportation services.
• Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
• Assisted passengers with luggage and personal belongings, providing exceptional customer service.
• Delivered superior customer service by addressing any concerns or complaints promptly and professionally.

Prepared packages of marble and glass mosaics for UPS shipment.

Printed shipping labels ensuring accuracy of all information.

Created tile samples with precise cuts and accurate color selection.

Ensured quality and consistency in tile sample preparation.