Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicente Casarez

Ephrata

Summary

Dedicated and physically fit laborer with over 8 years of experience in customer service, adept at completing challenging projects on schedule. Proven ability to consistently follow through with orders and instructions, ensuring high-quality outcomes. Highly dependable and hardworking, excelling in both team settings and independently as a Team Leader. Thrives in fast-paced environments, committed to delivering projects quickly and efficiently while maintaining a strong focus on teamwork and collaboration.

Overview

10
10
years of professional experience

Work History

Manager

Sherwin Williams Corporation
Moses Lake, WA
10.2019 - 03.2026
  • Facilitated outstanding customer support to enhance relationships with regular customers and contractors.
  • Balanced cash drawers and processed deposits, adhering to financial protocols and ensuring compliance with company standards.
  • Facilitated product demonstrations to showcase features and benefits, supporting sales initiatives.
  • Placed special orders or called other stores to find desired items.
  • Cultivated positive customer experiences to reinforce brand identity and drive company promotion.
  • Developed and maintained new business accounts to strengthen connections within the painting industry.
  • Monitored and analyzed customer project developments to identify and capitalize on store opportunity account growth.
  • Implemented strategic sales promotions to support revenue growth for Sherwin-Williams.
  • Led team in implementing process improvements to enhance operational efficiency and customer satisfaction.
  • Developed training programs for staff, fostering skills development and promoting safety compliance.

Paint Department

Lowe's
03.2017 - 08.2018
  • Responsibilities include assisting professional contractors and retail customers in selecting paint and related products
  • Entering orders on the computer, tinting and mixing paint, merchandising inventory at the store.
  • Assisting management in daily operation of the business and being third key employee related to the paint department
  • Maintained friendly and professional customer interactions
  • Placed special merchandise orders for customers
  • Verified that all merchandising standards were maintained on a daily basis

Fruit Picking

Quincy Foods LLC.
06.2016 - 08.2016
  • Perform basic yet important physical work tasks
  • Sort and pack variety of vegetables
  • Repetitively use hands to sort vegetables
  • Must be able to lift 30 or more pounds on a continuous basis.
  • Must be able to squat, kneel, crawl and work overhead
  • Must be able to push, and pull repetitively
  • Must have good eye-hand coordination.

Education

Associate of Arts - Criminal justice

Eastern Washington University
Cheney, WA
01-2019

Associate of Arts - undefined

Spokane Falls Community College
Spokane, WA
01-2017

High School - undefined

Quincy High School
Quincy, WA
01-2014

Skills

  • Meticulous attention to detail
  • Clear and concise communicator
  • Team leadership
  • Sales experience
  • Proficient in computer applications
  • Fluent in Spanish and English
  • Team leadership
  • Prioritization and scheduling
  • Customer service
  • Staff training and development
  • Decision-making

Timeline

Manager

Sherwin Williams Corporation
10.2019 - 03.2026

Paint Department

Lowe's
03.2017 - 08.2018

Fruit Picking

Quincy Foods LLC.
06.2016 - 08.2016

Associate of Arts - undefined

Spokane Falls Community College

High School - undefined

Quincy High School

Associate of Arts - Criminal justice

Eastern Washington University