Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Shoe Palace
South Gate, CA
01.2020 - Current
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Ensured compliance with all safety regulations throughout the store premises.
Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
Asset Protection Associate
Duran Travel / Inteletravel.com
Downey, CA
06.2018 - 01.2020
Assisted customers with product information and inquiries.
Performed daily audits of cash registers and ensured accuracy of transactions.
Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group