Vickey McVey
Ft Pierce,FL
Summary
Dynamic Operations Supervisor at Bealls Dept Store with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and visual merchandising, I successfully reduced employee turnover and improved service quality through effective training and communication. Committed to driving operational excellence and fostering a collaborative work environment.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Bealls
04.2024 - Current
- Supervised daily operations to ensure efficient store workflows and customer satisfaction.
- Trained and mentored new staff on operational procedures and best practices.
- Coordinated merchandise displays to enhance product visibility and drive sales performance.
- Monitored employee performance, providing feedback to improve service quality and teamwork.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Collaborated with management on strategic initiatives aimed at enhancing overall store operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Executed planograms to enhance product presentation and drive customer engagement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Opening and closing of store operations.
- Safe deposits and register counts.
- Managed overall operation of wholesale and retail counter for productive counter operations.
- Maintained a clean and inviting retail environment that encouraged positive customer interactions.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
Nonferrous Coordinator
Trademark Metals Recycling
06.2015 - 10.2019
- Coordinated recycling initiatives to enhance operational efficiency and environmental impact.
- Streamlined communication channels between departments to facilitate project collaboration.
- Implemented inventory management systems to track materials and optimize resource allocation.
- Led safety compliance training sessions, promoting a culture of workplace safety and awareness.
- Collaborated with suppliers and freight forwarders to optimize shipping processes.
- Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
- Prepared and assembled documents to facilitate exports.
- Managed a high volume of export orders, prioritizing tasks effectively to meet tight deadlines.
- Processed high-volume invoices with accuracy and efficiency, ensuring timely payment cycles.
- Developed and maintained documentation for invoicing processes, ensuring compliance with company policies.
- Coordinated recycling operations to enhance workflow efficiency and ensure compliance with industry regulations.
Education
High School Diploma -
Sebring Blue Streaks
Sebring, FL05-1997
Skills
- Operations management
- Customer satisfaction
- Merchandising
- Team leadership
- Communication skills
- Cash handling procedures
- Task delegation
- Inventory
- Production
- Management
- Logistics coordination
- Scheduling coordination
- Multitasking and organization
- Employee supervision
- Data entry
- Decision-making
- Customer service
- Microsoft office
- Office management
- Staff training
Timeline
Operations Supervisor
Bealls
04.2024 - Current
Nonferrous Coordinator
Trademark Metals Recycling
06.2015 - 10.2019
High School Diploma -
Sebring Blue Streaks