Vicki Adkins
884 Whitman Creek Rd,WV
Summary
Dynamic team leader with a proven track record at Walmart, enhancing customer satisfaction through effective training and streamlined inventory management. Skilled in problem-solving and team motivation, I successfully implemented initiatives that improved operational efficiency and compliance with safety standards, fostering a productive and harmonious work environment.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Team Leader
Walmart
Logan
02.2003 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Streamlined inventory management processes to reduce stock discrepancies.
- Implemented customer service initiatives, enhancing overall satisfaction levels.
Supervisor
Shoneys
Logan, WV
06.1993 - 2003
- Supervised team members to ensure adherence to company policies and procedures.
- Trained new staff on service standards and operational workflows.
- Monitored inventory levels to maintain stock availability and minimize waste.
- Coordinated daily shift schedules to optimize labor efficiency and coverage.
- Resolved customer complaints promptly to enhance guest satisfaction and loyalty.
- Conducted regular performance evaluations, providing constructive feedback for development.
- Ensured compliance with health and safety regulations during operations and training sessions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Education
Accounting
Southern West Virginia Community College
Logan, WVHigh School Diploma -
Logan High School
Logan, WV06.1993
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Team supervision
Staff training
Work Planning and Prioritization
Coaching and mentoring
Performance improvement
Goal setting
Overseeing daily activities
Leading team meetings
Safety
Safety processes and procedures
Adaptability and flexibility
Scheduling and coordinating
Certification
Food safety
Timeline
Team Leader
Walmart
02.2003 - Current
Supervisor
Shoneys
06.1993 - 2003
Accounting
Southern West Virginia Community College
High School Diploma -
Logan High School