Vicki Dowd
Little Elm,TX
Summary
High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Qualified Bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Darden Restaurants, Olive Garden
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Restaurant Food Server
Craftway Kitchen
03.2022 - 05.2024
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Ensured that all patrons were aware of daily specials offered by restaurant.
- Maintained a clean, safe working environment by adhering to health codes.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Assisted other servers as needed, including setting up dining areas before shifts began.
- Processed payments for meals using cash registers or point-of-sale systems.
Bartender/Restaurant Team Member
Bonnie Ruth's Restaurant
09.2020 - 09.2021
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Bartender/Food Server
Mignon
01.2020 - 08.2021
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Education
High School Diploma -
Canyon High
Santa Clarita, CASkills
- Social Perceptiveness
- Clear Communication
- Point of sale systems
- Cleanliness standards
- Fine dining etiquette
- Safe Food Handling
- High-volume dining
- Strong Work Ethic
- Cash Handling
- Exceptional customer service
Certification
- Food Handlers Certified
- TABC Certified
Education and Training
other
References
References available upon request.
Timeline
Bartender
Darden Restaurants, Olive Garden
11.2024 - Current
Restaurant Food Server
Craftway Kitchen
03.2022 - 05.2024
Bartender/Restaurant Team Member
Bonnie Ruth's Restaurant
09.2020 - 09.2021
Bartender/Food Server
Mignon
01.2020 - 08.2021
High School Diploma -
Canyon High
Similar Profiles
Izabella PerezIzabella Perez
Team Member at Darden Restaurants, Olive GardenTeam Member at Darden Restaurants, Olive Garden
Rasmey OukRasmey Ouk
Assistant Manager - Service Professional at Darden Restaurants, Olive GardenAssistant Manager - Service Professional at Darden Restaurants, Olive Garden
Alina LiraAlina Lira
Host at Darden Restaurants, Olive GardenHost at Darden Restaurants, Olive Garden
Sarah BeltranSarah Beltran
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Patrick ShieldsPatrick Shields
Assistant Aquatics Technician at The Cove at The Lakefront - Town of Little ElmAssistant Aquatics Technician at The Cove at The Lakefront - Town of Little Elm