Vicki Fullington
Yulee
Overview
22
22
years of professional experience
Work History
Office Administrator
Ace Electrical Services of N Fl
Jacksonville
06.2016 - Current
- Managed office communications and correspondence for electrical service inquiries.
- Maintained organized filing systems for client records and project documentation.
- Resolved customer complaints or answered customers' questions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Assisted in procurement of office supplies and equipment for daily operations.
- Ensured compliance with safety regulations in the office environment consistently.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
- Greeted visitors warmly upon arrival at the office premises.
- Ensured compliance with applicable laws regarding employment practices.
- Coordinated meetings, conferences and travel arrangements for staff members.
Security Officer
Baptist Health Medical Center
Fernandina Beach
07.2004 - 04.2016
- Monitored premises to ensure safety and security of patients and staff.
- Conducted regular patrols to identify potential hazards and suspicious activities.
- Responded promptly to emergencies, coordinating with medical and emergency personnel.
- Managed access control, verifying credentials of visitors and staff entering facilities.
- Documented incidents and prepared detailed reports for management review.
- Assisted in training new security personnel on protocols and procedures.
- Collaborated with healthcare teams to enhance overall safety awareness and procedures.
- Utilized surveillance systems to monitor activities across medical center premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Enforced access control measures in accordance with established procedures.
Education
Fernandina Beach High School
Fernandina Beach, FLSkills
- Office administration
- Customer service
- Communication skills
- File management
Timeline
Office Administrator
Ace Electrical Services of N Fl
06.2016 - Current
Security Officer
Baptist Health Medical Center
07.2004 - 04.2016
Fernandina Beach High School