Vicki Johnson
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Volleyball Coach
Club Texas Volleyball
01.2024 - Current
- Improved team performance by developing and implementing strategic game plans and practice sessions.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
- Increased college recruitment opportunities for athletes by maintaining relationships with collegiate coaches and promoting player successes.
- Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
Food Service Worker
Walt Disney World Resort
06.2023 - 01.2024
- Enhanced customer satisfaction by maintaining a clean and organized area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Participated in regular trainings to stay current on industry best practices and trends.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
Volleyball Referee
Denton Recreational Group
08.2019 - 06.2021
- Enhanced game fairness by accurately interpreting and enforcing volleyball rules and regulations.
- Promoted sportsmanship among players through effective communication and conflict resolution.
- Managed game flow efficiently by making quick decisions on rule violations and infractions.
- Collaborated with fellow referees to ensure consistency in calls and maintain high-quality officiating standards.
- Conducted pre-game meetings with team captains, outlining expectations for match conduct and clarifying any rule questions.
- Monitored player safety by promptly addressing potential hazards on the court during matches.
- Kept accurate records of match scores, time-outs, substitutions, and other relevant statistics for post-match reporting.
- Maintained up-to-date knowledge of volleyball rules and regulations through continuous professional development opportunities.
Education
Associate of Arts -
New Mexico Military Institute
Roswell, NM07.2023
High School Diploma -
Guyer High School
Denton, TX05.2021
Skills
- Staff Development
- Equipment Management
- Facility Maintenance
- Motivational Leadership Style
- Individualized Coaching
- Media Relations
- Verbal and Written Communication
- Supply Coordination
- Proficient in Microsoft
- Training Oversight
- Performance Improvements
- Strength Training
Accomplishments
Superintendents Saber- Best cadet in the Corps
Commandant's Leader Sportsmanship Award
Vice President of Phi Theta Kappa Honor Society
Troop Commander of Delta Troop in the Spring of 2022
Troop Commander of Foxtrot Troop in Fall of 2022
Honor Troop of the 21'-22' School Year
Officer of the Month September 2022
Employee of the Month November 2023
Timeline
Volleyball Coach
Club Texas Volleyball
01.2024 - Current
Food Service Worker
Walt Disney World Resort
06.2023 - 01.2024
Volleyball Referee
Denton Recreational Group
08.2019 - 06.2021
Associate of Arts -
New Mexico Military Institute
High School Diploma -
Guyer High School
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