Hardworking picker successful at transporting goods, completing orders and putting together shipments in high-volume, busy environments. Offers great team collaboration, safety oversight and picking skills developed several years in busy and challenging warehouses.
Overview
3
3
years of professional experience
Work History
Online Digital Picker
Walmart
Richland Center, Wisconsin
10.2023 - Current
Work in a fast paced environment picking groceries for online customers
Use a device to scan labels and groceries as well as for other services in the store
Assist customers in the store on location of product or other general questions about Walmart and its services and product
Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.
Communicated with supervisors regarding any discrepancies between physical count results versus system records.
Adhered strictly to safety regulations when operating machinery or working near hazardous materials.
Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
Inspected product quality prior to packing and shipping out orders.
Reported any damaged or defective items immediately to supervisor for further investigation.
Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
Utilized RF scanners to scan products accurately and efficiently.
Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
Organized goods within the warehouse according to item categories, size or weight.
Identified opportunities for cost savings through improved operational efficiency measures.
Communicated effectively with team members regarding order status updates.
Ensured that all paperwork related to receiving, stocking and shipping is completed correctly in accordance with company policies.
Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
Labeled boxes and placed in outbound collection areas.
Packaged fragile items with protective padding to prevent damages during shipments.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Identified and reported any inventory discrepancies.
Prioritized urgent orders to meet shipping deadlines.
Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
Adapted to various warehouse environments and product types.
Assisted in loading and unloading of delivery trucks.
Assisted in training new pickers on warehouse procedures.
Selected items from warehouse inventory based on order sheets.
Ensured proper labeling of products for easy identification.
Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
Participated in inventory counts to ensure accuracy.
Operated pallet jacks and forklifts to move large orders.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Isolated damaged items to predefined marked area to report to supervisors.
Pulled and packed product using various tools and equipment to meet order goals.
Packed orders securely for shipment, ensuring accuracy and quality.
Monitored product quality, reporting problems to mitigate safety issues and improve processes.
Updated inventory records after item retrieval.
Used warehouse management software to locate items quickly.
Confirmed items picked for orders by keying codes into system.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Marked and labeled containers with accurate shipping information to prevent delays.
Weighed and measured products and materials to meet regulatory requirements.
Reviewed packing slips and other documentation to properly box requested items for shipment.
Used handheld scanners to key in data for packages.
Limited damage to products and orders by using care when choosing items.
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Tracked inventories and input equipment counts into warehouse databases.
Trained new employees regarding warehouse procedures and standards.
Packaged items with appropriate materials to prevent damage during shipping.
Demonstrated great teamwork skills with staff members involved in production and transport.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Issued supplies, materials and products to team members based on information from requisitions.
Operated forklift and pallet jack to transport heavy loads.
Stocked shelves, racks, and bins with new or transferred merchandise.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Placed products on conveyors for final wrapping and shipment.
Continuous training within the company
Head Cook
Eagle School
Richland Center, Wisconsin
09.2022 - Current
Assisted with menu planning and recipe development when necessary
Monitored portion size and waste control to maintain cost effectiveness.
Prepare and serve breakfast and lunch 5 days a week for approximately 62 students
Ordered supplies, ingredients, and equipment needed for the kitchen.
Conducted regular inspections of kitchen equipment to ensure proper functioning.
Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
Performed regular maintenance checks on equipment such as ovens, stoves, fryers.
Kept up to date on industry trends in order to develop innovative dishes.
Trained new staff members in safe food handling procedures and knife skills.
Managed payroll records for kitchen staff including hours worked, overtime pay, vacations.
Consulted with executive chef regarding menu changes or other matters related to the kitchen.
Maintained inventory of all food items and ensured proper storage techniques were used.
Maintained accurate records of food costs, consumption, and wastage.
Managed kitchen staff, ensuring efficient workflow and high-quality food production.
Communicated with kitchen employees, answered questions and offered insight into food preparations.
Coordinated with suppliers to ensure timely delivery of fresh ingredients.
Checked freezer and refrigerator each day to verify proper functioning.
Led team in high-pressure environments, ensuring timely delivery of orders.
Developed and executed menu items, maintaining consistency with restaurant's culinary standards.
Optimized kitchen processes to increase efficiency and reduce order preparation times.
Taught kitchen staff about proper nutrition, food allergies and dietary issues.
Ensured compliance with all relevant laws and regulations regarding food safety.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Used computer to store and retrieve data and online orders.
Assessed staff performance and provided constructive feedback and training.
Scheduled kitchen staff shifts and managed workload distribution.
Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
Ordered and maintained inventory of kitchen supplies and food materials.
Trained new kitchen staff on cooking techniques and kitchen procedures.
Placed orders for food and supplies used for preparing and cooking meals.
Generated food production sheets to forecast product and volume requirements based on menu selections.
Implemented cost-control measures to maintain budgetary guidelines.
Served as lead cook, guiding and assisting training of less experienced cooks.
Improved performance of team members resulting in high-quality meals produced daily.
Monitored kitchen equipment for functionality and coordinated necessary repairs or replacements.
Fostered a collaborative and respectful kitchen environment, promoting team cohesion.
Trained kitchen workers on culinary techniques.
Enforced strict health and hygiene standards in the kitchen and work areas.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Distributed food to service staff for prompt delivery to customers.
Trained and supervised line cooks to develop new skills and improve team performance.
Supervised food preparation staff to deliver high-quality results.
Determined schedules and staff requirements necessary to prepare and plate food.
Hallmark Representative
Hallmark
Richland Center
02.2022 - 08.2023
Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
Provided customer service by answering product and service related .
Escalated unresolved issues to appropriate departments for further investigation.
Assisted customers with order placement, returns, exchanges, and refunds.
Identified opportunities for cross-selling additional products or services.
Consistently met daily performance goals set by management team members.
Utilized broad knowledge to recommend solutions to potential customers.
Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
Established relationships with existing customers to promote new product or service opportunities.
Implemented customer retention strategies to minimize turnover and build loyalty.
Built relationships, earning client trust through listening to drive sales.
Maintained detailed records of sales activities, including calls made, follow-ups, and sales closed.
Coordinated with logistics and supply chain teams to ensure timely delivery of products.
Trained new representatives on product knowledge, sales strategies, and company policies.
Developed proposals and quotes for clients based on their specific requirements.
Provided feedback to product development teams based on customer needs and market trends.
Collaborated with the marketing team to develop promotional materials and campaigns.
Processed customer orders and collected payment information.
Answered phone calls and directed them to appropriate personnel.
Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
Performed administrative tasks such as filing documents and updating records.
Collaborated with team members to identify areas of improvement in customer service processes.
Conducted market research to better understand customer needs and preferences.
Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
Educated customers on product features and benefits to ensure they had an excellent shopping experience.
Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
Assisted in the development of marketing strategies for products and services.
Tracked inventory levels and ordered supplies as needed.
Participated in regular team meetings to discuss performance, strategies, and goals.
Answered questions and resolved concerns for customer support.
Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
Negotiated terms of agreements and closed sales with clients to meet revenue objectives.