Vicki Moore
Spring,TX
Summary
Account manager with a focus on expanding market share in healthcare. Established strategic partnerships with physicians and executives, resulting in increased referrals and improved patient outcomes. Demonstrated expertise in aligning sales strategies with organizational objectives to drive revenue growth and enhance client satisfaction.
Overview
11
11
years of professional experience
Work History
Account Manager
VitalCaring Group
Houston, TX
10.2024 - Current
- Leads strategic account management efforts for one of the region's top providers of home-based patient care.
- Develops and maintains key relationships with cardiologists, neurologists, and internal medicine providers to promote home health services.
- Educates clinical staff and patients on benefits of skilled nursing, physical therapy, occupational therapy, and speech therapy.
- Collaborates cross-functionally with clinical teams to ensure seamless patient transitions and optimal care outcomes.
- Builds new referral streams by implementing targeted outreach campaigns and follow-up strategies focused on patient care coordination.
Area Manager
Enhabit Home Health & Hospice
The Woodlands, TX
12.2022 - 12.2024
- Represented a leading organization in home-based care, showcasing its services and impact within the industry.
- Managed multi-county territory, cultivating partnerships with healthcare providers that increased referral volume.
- Oversaw sales processes from opportunity identification to onboarding, aligning strategies with organizational goals.
- Conducted educational presentations to physician practices on skilled nursing and therapy programs, resulting in consistent quarter-over-quarter referral growth.
- Partnered with internal teams to streamline operations and improve patient satisfaction metrics.
- Expanded market presence for nationally recognized leader in home-based care, enhancing brand visibility and outreach.
Aesthetic Consultant
Ideal Image
Houston, TX
01.2022 - 12.2022
- Delivered premium client experience through consultative sales, fostering long-term client relationships in aesthetics.
- Guided clients through tailored treatment plans, achieving strong conversion and retention rates.
- Consistently met or exceeded monthly revenue goals through effective pipeline management and follow-up.
- Leveraged virtual consultation tools to expand reach and enhance accessibility of services.
Executive Account Manager
AVI Systems
Houston, TX
02.2020 - 05.2021
- Engaged C-suite decision-makers and architects across healthcare, legal, and financial sectors to design and deliver integrated technology solutions.
- Managed complex RFP responses and large-scale project bids resulting in multimillion-dollar revenue opportunities.
- Strengthened client satisfaction through proactive communication and project lifecycle management.
- Directed enterprise technology sales within audio-visual, IT, and collaboration solution verticals.
Account Executive
Diversified
Greater Houston, TX
07.2016 - 02.2020
- Grew book of business across Fortune 1000 clients through consultative, relationship-based selling.
- Built and maintained key enterprise accounts for a global technology integrator.
- Consistently exceeded sales targets by leveraging long-term partnerships and deep industry knowledge.
- Coordinated cross-functional teams of design engineers, PMs, and procurement to ensure timely delivery of AV, IT, and security solutions.
- A global technology integrator.
Account Manager & Business Development
Gigabit Technologies
Spring, TX
12.2014 - 06.2016
- Spearheaded business development for a structured cabling and network infrastructure contractor.
- Generated and qualified new leads with end users, GCs, and developers, growing the company's client base by 30%.
- Built relationships with major Houston-area companies, resulting in recurring enterprise partnerships.
- Promoted turnkey voice, data, and video distribution solutions integrating top-tier manufacturer systems.
- Delivered comprehensive services for structured cabling and network infrastructure.
Education
Bachelor of Arts - Political Science and Government
Northeastern Illinois University
Chicago, ILSkills
- Account management
- Strategic prospecting
- Patient-centered sales
- Team collaboration
- Relationship building
- Presentation skills
- Pipeline management
- Healthcare sales
Timeline
Account Manager
VitalCaring Group
10.2024 - Current
Area Manager
Enhabit Home Health & Hospice
12.2022 - 12.2024
Aesthetic Consultant
Ideal Image
01.2022 - 12.2022
Executive Account Manager
AVI Systems
02.2020 - 05.2021
Account Executive
Diversified
07.2016 - 02.2020
Account Manager & Business Development
Gigabit Technologies
12.2014 - 06.2016
Bachelor of Arts - Political Science and Government
Northeastern Illinois University