Vicki Smith
Knoxville,TN
Summary
Energetic and results-driven professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizations needs.
Overview
7
7
years of professional experience
Work History
Mortgage Assistant
Joseph Smith
Knoxville, TN
11.2016 - Current
- Created marketing materials for Co-Branding with realtors.
- Scheduled appointments and seminars for branch manager.
- Prepared open house flyers for realtors, and all other marketing materials.
- Set up lunch and learn meetings.
- Organized all promotional items for seminars.
- Managed all customer service and administrative functions including updating calendar, preparing documents and coordinating deliveries.
- Called realtors to schedule meetings with the branch manager.
- Managed past client database.
Title Closer/Processor
Springdale Title
Knoxville, TN
03.2020 - 08.2021
- Entered real estate title orders.
- Organized and prepared tax and title documents to transfer ownership of property.
- Calculated property tax and other charges.
- Prepared closing disclosures, post-closing records and disbursements.
- Prepared property reports.
- Communicated with customers to resolve common title issues.
- Issued title policies for both lender and owner.
- Prepared affidavits, deeds and other documents for purchases and refinances.
- Identified title encumbrances and detailed plans for correcting issues and clearing titles for planned changes.
- Reviewed legal documents such as Warranty Deeds, title liens and property easements to assess relevant property factors.
- Received and reviewed incoming commitments for discrepancies.
- Researched and resolved discrepancies to maintain accuracy.
- Utilized Softpro software to locate and retrieve items.
- Input and released wires for closing transactions.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
Skills
- Title insurance production, underwriting, and closing procedures
- Exceptional interpersonal communication
- Extremely organized
- Committed to maintaining data integrity
- Time Management
- Customer relations
- Multitasking
- Excellent communication skills
- Softpro software proficiency
- Title processing
- Documentation review
- Document summarization
- Data Entry
Timeline
Title Closer/Processor
Springdale Title
03.2020 - 08.2021
Mortgage Assistant
Joseph Smith
11.2016 - Current
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