Vicki Smith
GAITHERSBURG,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Floater
LabCorp
Burlington, North Carolina
04.2024 - Current
- Collected patient specimens adhering to Labcorp phlebotomy standards and safety procedures, ensuring quality and accuracy.
- Collected blood specimens using venipuncture and capillary collection methods in healthcare settings.
- Verified patient identity and prepared collection supplies according to employer safety procedures.
- Prepared, labeled, and routed specimens for testing and accessioning.
- Labeled specimens and completed requisitions, facilitating accurate laboratory processing and tracking.
- Maintained Labcorp collection and processing areas, restocking supplies to support efficient operations.
- Supported front desk service and patient check-in tasks for staff.
PHLEBOTOMIST
BioReference Laboratories
Baltimore, Maryland
10.2022 - 04.2024
- Collected blood specimens using venipuncture and capillary techniques in healthcare settings.
- Performed venipuncture and capillary blood collection for diagnostic lab testing.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Educated patients on the collection process and provided reassurance before and during specimen draws.
- Labeled specimens and completed requisitions for laboratory processing and tracking.
- Maintained clean and organized work area, supporting safety and operational efficiency.
- Delivered exceptional customer service through empathetic interactions with patients.
- Followed HIPAA guidelines for patient privacy.
Education
High School Diploma -
NORVIEW HIGH SCHOOL
Norfolk, VA06-1995
Some College (No Degree) - MEDICAL ASSISTANT
VIRGINIA SCHOOL OF TECHNOLOGY
Norfolk, VASkills
- Venipuncture collection
- Capillary collection
- Specimen accessioning
- Specimen labeling
- Patient identification
- Phlebotomy standards
- Laboratory safety
- Attention to detail
- Time management
- Team collaboration
- HIPAA compliance
- Venipuncture techniques
- Specimen handling
Timeline
Floater
LabCorp
04.2024 - Current
PHLEBOTOMIST
BioReference Laboratories
10.2022 - 04.2024
High School Diploma -
NORVIEW HIGH SCHOOL
Some College (No Degree) - MEDICAL ASSISTANT
VIRGINIA SCHOOL OF TECHNOLOGY