Summary
Overview
Work History
Education
Skills
PRESENTATION
Timeline
Generic

Vicki Sites

Fort Myers,FL

Summary

Dedicated professional prepared to bring extensive expertise And results-oriented approach to Generalist role. Possesses comprehensive knowledge of labor laws And HR policies, coupled with strong skills in recruitment and benefits administration. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication, customer service. and analytical skills.

Overview

31
31
years of professional experience

Work History

Data Processor, OPS, Temporary

School District of Lee County, FL
10.2021 - 03.2024
  • Special Projects, staff training (FMLA Processes), data entry for person data into PeopleSoft.
  • Review employee JPM data for accuracy in position years, teaching years.
  • Analyzed salary updates for errors, computed salary rates for needed corrections.
  • Communicated with employees to inform them of any corrections.
  • Notified payroll of corrections needed (calculations done for hourly rate).
  • Used excel (creating formulas) to calculate salary rate.
  • Generated reports for analysis of data.

Manager, Human Resources

School District of Lee County, FL
01.2015 - 06.2020
  • Managed systems for organization, Florida Retirement System, Unemployment, FMLA for an 11,000+ employee company.
  • Reviewed incoming work experience for salary placement for new employees. in compliance with employee contracts, salary schedule and Board Policy.
  • Created and conducted meetings and workshops for employees who were retiring, entering DROP, compliance for new employees with FRS codes for payroll
  • Optimized HR department efficiency by refining policies, procedures
  • Providing third party consultant with employee information for unemployment claims, decision to deny or approve unemployment claims, attended unemployment hearings.
  • FMLA forms requests, denials, and approvals.
  • Supervised data processor for FMLA entry, tracking and follow up.
  • Oversaw state and federal audits.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Oversaw benefits (Retirement, FMLA, Unemployment) administration, ensuring accurate processing and timely communication to employees.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Generated reports to manage processes, calculate costs.
  • Introduced new HR technologies that streamlined administrative tasks while increasing data accuracy and accessibility. Collaborated with other stakeholders to create workflow for FMLA to improve accuracy and compliance with federal and organization standards.
  • Collaborated with cross-functional teams on strategic projects that positively impacted the organization.

Analyst, Human Resources

School District of Lee County, FL
07.2012 - 01.2015
  • New employee onboarding, hiring for instructional employees, verifying credentials and eligibility for hire.
  • Recruiting talent and recruitment trips
  • Reviewing existing employees for credential management. Managed credential evaluation and compliance for 1,000+ Instructional employees.
  • Increased customer satisfaction by analyzing feedback and implementing necessary changes.
  • Optimized operational efficiency by redesigning workflow processes.
  • Managing FTE audits. Enhanced report accuracy, conducting thorough data audits on regular basis.
  • Developed comprehensive training materials for new analysts, improving onboarding efficiency.
  • Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
  • Enhanced data accuracy by meticulously validating and updating customer information in database.
  • Generated reports detailing findings and recommendations.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Specialist, Staffing

School District of Lee County, FL
07.2004 - 01.2012
  • Advertising, hiring, onboarding, analysis, background clearance of incoming employees.
  • Gathered, organized and input information into digital database. Data entry of employee information. Maintained/used database systems to track and analyze employee data for 900+ employees.
  • Compliance notifications
  • Following up to assist instructional employees in getting and keeping required state certification.
  • Staff contracts.
  • Annual staffing reappointment compliance
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading better overall performance. Facilitated workshops for professional development of staff members.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Restructured customer service process, ensuring quicker response times.
  • Developed training materials to enhance staff proficiency and productivity.
  • Increased efficiency by automating routine tasks with software solutions.
  • Assisted in developing strategic plan that aligned with long-term company goals.
  • Enhanced customer satisfaction with timely and accurate issue resolution.
  • Generated reports detailing findings and recommendations.
  • Developed effective improvement plans in alignment with goals and specifications.

Specialist, Staffing- Temporary Reassignment to ERP

School District of Lee County, FL
07.2008 - 07.2009
  • .Selected as part of HR team to participate in the ERP to upgrade from the Legacy operating system to PeopleSoft/Oracle Operating system for the 9th largest school district in Florida with 11,000 regular employees and 2,500 temporary employees.
  • Created customizations to the PeopleSoft OS to operate district HR functions and integrate HR (Job Data, Talent Acquisition, Person Profile) processes with Payroll, Benefits, Staff Development, Budget, Finance, Student Services Departments.

Bookkeeper

School District of Lee County, FL
07.1993 - 07.2004
  • Financial Aid/Title IX, Scholarships, Accounts Receivable/Payable, Purchasing, IPEDS Report, Accreditation, Implemented use of credit cards for student fee payment and IRS reporting of scholarship disbursements for students
  • Audits- Internal Funds, Pell Grants, Scholarships, FTE, FEFP
  • Required reporting to SDLC, scholarship donors
  • Implemented use of MS Access to track and report usage and breakdown of expenditures of internal and district funds

Education

GED -

Riverdale High School
Fort Myers, FL

Skills

  • Excellent Customer Service
  • Effective communication
  • Skilled in Peoplesoft
  • Unemployment, FMLA claims management
  • Microsoft office, Excel and spreadsheets
  • Teamwork and collaboration
  • Problem-solving
  • Organizational development
  • Talent acquisition
  • HR policy development

PRESENTATION

Presented and managed the SDLC Annual Retirement Seminar. Coordinated with Florida Retirement System Presenter, Financial Planners, SDLC Benefits and Payroll Departments to inform200-300 prospective retirees about the retirement process, what they will need to plan for, what to expect, timelines, and requirements. Created a survey for attendees' feedback to help determine what was successful, what they felt was missing, how we could improve the presentation. Feedback was very positive.

Timeline

Data Processor, OPS, Temporary

School District of Lee County, FL
10.2021 - 03.2024

Manager, Human Resources

School District of Lee County, FL
01.2015 - 06.2020

Analyst, Human Resources

School District of Lee County, FL
07.2012 - 01.2015

Specialist, Staffing- Temporary Reassignment to ERP

School District of Lee County, FL
07.2008 - 07.2009

Specialist, Staffing

School District of Lee County, FL
07.2004 - 01.2012

Bookkeeper

School District of Lee County, FL
07.1993 - 07.2004

GED -

Riverdale High School

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Vicki Sites