Gary Thompson
CYPRESS,TX
Summary
Experienced and effective Restaurant Director adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in building culture and assisting restaurants in growth. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal company growth. Passionate about the food service industry, and eager to bring my years of experience and growth to another flourishing Organization.
Overview
7
7
years of professional experience
Work History
Director of Operations
Crust Pizza Co
06.2023 - Current
- Reduced operational risks while organizing data to forecast performance trends.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Developed systems and procedures to improve operational quality and team efficiency.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
Franchise Business Consultant
Marcos Pizza
08.2022 - 06.2023
- Attended and participated in scheduled departmental and company meetings.
- Utilized required documentation procedures and methods to document calls, emails, tasks, documents and notes.
- Provided ongoing coaching and motivation to franchisees and management by remaining in contact through use of video conferencing and other available technology.
- Worked with franchisees to better sales and bottom line.
Sonic Supervisor
Sonic Drive In
03.2019 - 06.2022
- New Franchise Owners, United states, Overseeing the operations of multiple location across the United Sates
- Creating and keeping up with all P&L statements for all locations
- Making monthly visit to locations to make sure GM is Performing to standards
Corporate Trainer
Sonic Drive-IN
05.2019 - 03.2021
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Led cross-functional training for external and internal clients and created all training materials and exams.
- Held demonstrations and one-on-one coaching sessions on use of all equipment.
General Manager
Sonic Drive
01.2017 - 05.2019
- Worked to ensure the maintenance of restaurant sanitation and compliance with all safety regulations
- Effectively coordinated daily restaurant management operations, resulting in greater productivity and higher levels of customer satisfaction
- Constantly made an effort to promote the restaurant name and mission in the local community and at related events.
Education
restaurant management -
The Art Institutes
Skills
- Ability to Multitask
- Strategic Planning
- Flexibility and Adaptability
- Business Partnerships
- Business Development and Planning
- Cash Control
- Brand Visibility
- Local Marketing Expert
- Contract Administration
- Effective leader
- Marketing Strategies
- Workforce Planning
Timeline
Director of Operations
Crust Pizza Co
06.2023 - Current
Franchise Business Consultant
Marcos Pizza
08.2022 - 06.2023
Corporate Trainer
Sonic Drive-IN
05.2019 - 03.2021
Sonic Supervisor
Sonic Drive In
03.2019 - 06.2022
General Manager
Sonic Drive
01.2017 - 05.2019
restaurant management -
The Art Institutes
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