Vicki Vega
Scottsdale,AZ
Summary
Conscientious Manager with extensive experience in guiding operations and motivating team members. Skilled in communicating clear company vision, driving results, and removing barriers and obstacles. Utilizes a flexible leadership style to foster team member engagement.
Overview
16
16
years of professional experience
Work History
Billing Director
Summit Anesthesia
06.2025 - Current
- Leadership & Management
- Process Optimization
- Accuracy & Compliance
- Financial Oversight
- Reporting & Analysis
- Cross-functional Collaboration
- Client Relations
- RCM
- KPI’S
Billing Administrator
Now Business Solutions
08.2024 - 05.2025
- Charge Capture and Data Entry
- Claim Submission and Management
- Payment Processing and Reconciliation
- Denial Management
- AR Follow-up and Collections
- Reporting and Analysis
- Customer Service
- Patient Liaison
Revenue Cycle Billing Manager
Cas Medical Center
07.2012 - 04.2024
- Educated teams on work priorities and empowered employees to self-organize and make informed decisions.
- Maintained strong relationships with clients, promptly and professionally addressing any billing concerns or issues.
- Developed and implemented billing policies and procedures to improve efficiency, effectiveness, and accurate financial reporting.
- Ensured proper revenue recognition.
- Oversaw collection process for delinquent accounts, collaborating with attorneys and outside agencies
- Supervised the work of nine personnel, optimizing workflows for maximum efficiency
- Managed invoicing process, ensuring timely and accurate distribution in line with contract terms and billing rates
Patient Account Representative
Anesthesia Specialty Billing Services, L.L.C.
09.2010 - 07.2012
- Managed work queue, aging lists, and claims correspondence for accurate and timely payment
- Reviewed aging accounts, collecting amounts due and initiating escalation procedures for collections
- Followed up on denied claims through appeals and denial recovery procedures
- Self pay collections for 30 different multi-specialty doctors
Education
BBA - Business Administration
Northern Arizona University
Flagstaff, AZ05-1993
Skills
- Employee training and development
- Cross-functional team management
- Performance evaluations
- Networking and collaboration
- Time management
- Schedule oversight
- Financial management
- Hiring and training
- Operations oversight
- Experience
Accomplishments
Summit Anesthesia:
Within 60 days of Hire Billing Manager of Network Services-Promoted to Billing Director for Out of Network Services Blue Cross Blue Shield.
Replaced Remote staff fo non performance to Office setting to Cross Train to be in office.
Set up ERA/EFTS for all payors to received reimbursements.
Assisted in Payor Contracts providers to be linked for reimbursements.
A/R-outstanding 120+days from 25% to 18% within 90 days
Now Business Solutions:
A/R-outstanding 120+days from 25% to 10% within 90 days
Cas Medical Center:
A/R 120+Never above 10-15% outstanding revenue,
Growth Patient volume doubled.
Added and assisted in billing Multi-Specialty-Types.
Timeline
Billing Director
Summit Anesthesia
06.2025 - Current
Billing Administrator
Now Business Solutions
08.2024 - 05.2025
Revenue Cycle Billing Manager
Cas Medical Center
07.2012 - 04.2024
Patient Account Representative
Anesthesia Specialty Billing Services, L.L.C.
09.2010 - 07.2012
BBA - Business Administration
Northern Arizona University