Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Open To Work

Vicki Witkowski

Customer Relations Representative
Shelton,WA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service Representative

Work Type

Part Time

Location Preference

On-Site
Location: Shelton, WA, USShelton, WA
Open to relocation: No

Salary Range

45000/yr - 200000/yr

Important To Me

Paid time offPaid sick leave401k match4-day work week

Summary

Dynamic Customer Service Representative with proven expertise at Family Health Care of Sioux City Iowa. Skilled in complaint resolution and data entry, I excel in enhancing customer satisfaction through active listening and effective problem-solving. Committed to delivering quality support and fostering positive client relations in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

Family Health Care of Sioux City Iowa
08.2004 - 05.2025

Assisted in answering phone for appointments, transferring call to nurses, doctors, clinical staff. Scanned all incoming papers from physicians offices and placing them in the appropriate area of the patients chart. Typed letters for doctors in clinic.

Education

High School Diploma -

Central High School
Sioux City, IA

Skills

Customer service

Active listening

Critical thinking

Data entry

Complaint resolution

Customer satisfaction measurement

Professional telephone demeanor

Call center operations

Scheduling

Paperwork processing

Appointment scheduling

Team development

Customer relations

Problem resolution

Call center experience

Computer proficiency

Conflict resolution

Complaint handling

Payment processing

Client relations

Microsoft Excel

Microsoft outlook

Documentation

Data collection

Prioritization

De-escalation techniques

Quality control

Clerical support

Live chat support

Filing

Multi-line phone talent

Timeline

Customer Service Representative

Family Health Care of Sioux City Iowa
08.2004 - 05.2025

High School Diploma -

Central High School
Vicki WitkowskiCustomer Relations Representative