Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vickie Brimmer

Charlotte,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to fostering positive relations between employees and administration through transparent handling of benefits related matters. Results-driven Benefit Specialist known for productive and efficient task completion.

Overview

Work History

Benefit Specialist, Team Lead

Catapult Employers Association
Charlotte, NC
11/4/22 - Current
  • Monitored compliance with federal and state regulations concerning employee benefits.
  • Coordinated open enrollment activities including meetings and communication campaigns.
  • Provided guidance on claims processing procedures to ensure timely payments.
  • Researched and resolved employee inquiries regarding benefits programs.
  • Assisted employees with enrolling in benefit plans and explained plan options.
  • Processed benefit enrollment forms, changes, and terminations.
  • Established clear expectations for employees, providing guidance when needed.
  • Participated in regular meetings with senior leadership to provide updates on team progress.

Benefits Specialist

Catapult Employers Association
Charlotte, NC
08/01/21 - 11/03/22
  • Compiled data from various sources for reporting purposes.
  • Coordinated open enrollment activities including meetings and communication campaigns.
  • Provided guidance on claims processing procedures to ensure timely payments.
  • Researched and resolved employee inquiries regarding benefits programs.
  • Processed invoices from vendors providing services related to benefit administration.

Benefit Services Admin

Cataapult Employers Association
Charlotte, NC
04/07/21 - 07/31/21
  • Responded promptly to customer inquiries via email or phone.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Processed employee benefit plan enrollments and changes.
  • Assisted in the preparation of reports related to benefits administration.
  • Provided customer service support via telephone or email regarding various aspects of employee benefits programs.

Processing Assistant

Consolidated Human Services
Jacksonville, NC
11/17/08 - 04/06/21
  • Organized files and records in an orderly manner according to established procedures.
  • Verified accuracy of data entry into system.
  • Maintained confidentiality of sensitive information at all times.
  • Scanned documents into a digital format for archiving purposes.
  • Entered customer information into database accurately and efficiently.
  • Performed routine clerical duties such as filing, photocopying, typing and mailing correspondence.
  • Operated office equipment such as fax machines, scanners, copiers.
  • Provided administrative support to managers and other personnel as required.
  • Answered inquiries from customers and staff regarding processing procedures.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Resolved customer inquiries in a timely manner while providing excellent customer service.
  • Generated reports based on specified criteria.
  • Updated contact list regularly with new client details.

Education

Associate of Science - Electroneurodiagnostic And Electroencephalographic Technology

Pamlico Community College
Grantsboro, NC
05-2008

Associate of Applied Science - General Ffice Technology

Pamlico Community College
Grantsboro, NC
05-1998

Skills

  • Open enrollment
  • Benefits Administration
  • Employee Relations
  • HIPAA Compliance
  • Benefits Explanation
  • Documentation And Reporting
  • Verbal and written communication

Timeline

Benefit Specialist, Team Lead

Catapult Employers Association
11/4/22 - Current

Benefits Specialist

Catapult Employers Association
08/01/21 - 11/03/22

Benefit Services Admin

Cataapult Employers Association
04/07/21 - 07/31/21

Processing Assistant

Consolidated Human Services
11/17/08 - 04/06/21

Associate of Science - Electroneurodiagnostic And Electroencephalographic Technology

Pamlico Community College

Associate of Applied Science - General Ffice Technology

Pamlico Community College

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Vickie Brimmer