Diana Sheran
RIVERVIEW,FL
Summary
To seek and maintain part-time work at home position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Benefit Specialist
Coca Cola
07.2019 - 10.2020
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone and email.
- Implemented open enrollment system to streamline benefits processes for employees.
Senior Vice President
Willis North America
03.1997 - 06.2019
- Networked with customers, prospects and partners at conferences and trade shows.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated positive relationships with employees by implementing monthly events to resolve issues, provide feedback and brainstorm.
- Presented and discussed strategy and initiative progress with senior business leaders.
- Developed, coached and provided feedback to teams using strong leadership and analytical thinking skills.
- Led restructuring and turnaround through development of new leadership team.
- Restructured department to reduce overhead and improve overall efficiency.
Benefits Consultant
Towers Perrin
01.1991 - 02.1997
- Grew book of business by 85 percent through establishing and maintaining positive client relationships.
- Advised clients on industry and demographic standards for benefits packages to maintain competitive offerings and maximize employee retention.
- Facilitated increased revenue by educating existing clients on additional services and products such as workers compensation and retirement services.
- Processed legal documents for legal compliance and secure deliverables for clients.
Education
Associate of Science - Business Administration And Management
The Ohio State University
Columbus, OhioSkills
- Mission and Vision
- Process Improvement
- Coaching and Mentoring
- Results Orientation
- Defining Company Vision
- Operations Management
- Operational Efficiency
- Budget Preparation
- Organizational Leadership
- Customer Support
- Staff Development
- Open Enrollment
Timeline
Benefit Specialist
Coca Cola
07.2019 - 10.2020
Senior Vice President
Willis North America
03.1997 - 06.2019
Benefits Consultant
Towers Perrin
01.1991 - 02.1997
Associate of Science - Business Administration And Management
The Ohio State University
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