Motivated and adaptable employee with exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised, quickly mastering new skills. Strong work ethic and commitment to providing positive and memorable customer experiences.
Overview
40
40
years of professional experience
Work History
Asset Protection Associate/Customer Service Host
Walmart
Virginia Beach, VA
11.2023 - Current
Identified and notified management of potential shoplifters.
Promoted the safety and security of premises, visitors, and employees.
Reduced loss inventory and protected company assets.
Patrolled store aisles to deter and monitor criminal activity.
Addressed customer complaints promptly and escalated major issues to the manager on duty.
Interacted with customers to determine their needs and provide effective solutions.
Identified and recommended the best products and services based on customer needs.
Demonstrated strong ability to assess security risks and respond accordingly.
Provided customer service to create positive interactions.
Engaged customers in meaningful conversations to proficiently identify and analyze their specific needs.
Accounts Officer
Court One Corporation
Virginia Beach, VA
02.2000 - 06.2007
Processed vendor payments and updated accounts to reflect changing balances.
Managed payroll processing and changes for a team of [Number] employees.
Handled accounts payable and receivable operations for business with $27 million in yearly revenue.
Reconciled accounts by identifying and resolving variances for improved financial accountability.
Prepared P&L reports and financial statements for managerial review.
Handled payroll preparation and processing tasks accurately.
Ensured precise and timely payroll service delivery for a staff of 35 employees, on a bi-weekly basis.
Recorded debit, credit, and account transactions in computer spreadsheets and databases.
Calculated income and social security tax deductions.
Verified and balanced receipts for bank deposits, ensuring accuracy.
Received and recorded various forms of payment, including cash, checks, and transfers.
Maintained precise record-keeping by cross-checking orders and invoices for accuracy.
Performed financial data analysis to provide accurate information and enhance understanding of specific accounts.
Auto Sales Associate
Beach Ford Lincoln Mercury
Virginia Beach, VA
10.2011 - 2013
Engaged customers in friendly and professional discussions to identify their requirements.
Successfully followed company initiatives and reached set objectives.
Contributed alongside colleagues to meet sales targets.
Determined customer needs, delivering support and information related to product attributes.
Welcomed customers as they arrived, fostering positive connections and conversations about available vehicles.
Communicated effectively with clients to educate them about contrasting models, their capabilities, and distinctive features.
Demonstrated vehicle features and conducted test drives for local customers.
Assessed customer needs, suggested suitable products, and organized demonstrations.
Kept an updated database of sales contacts and customer information.
Established strong and enduring customer relationships by consistently following up, resulting in numerous successful referrals.
Worked closely with potential customers, utilizing phone and email communication to schedule sales appointments.