Vickie Brittenum
Southaven,MS
Summary
Accomplished supply chain management professional with extensive experience at Milwaukee Tool. Demonstrated success in increasing productivity and reducing costs through strategic initiatives. Expertise in building strong relationships and fostering team collaboration. Achieved a 15% reduction in inventory shrinkage while ensuring high safety compliance standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Gatekeeper
Milwaukee Tool
Olive Branch, MS
03.2018 - Current
- Received incoming packages and mail, dispersed parcels and shipped outgoing itemized incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Inspected finished products for quality and adherence to customer specifications.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Trained new employees on proper use of to prevent accidents.
- Operated hand jacks, forklifts and electric pallet jack
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Recorded production data in daily logs.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Monitored processes to avoid overloading and keep machinery functioning properly.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Built and packaged products to comply with multiple work orders and deadlines.
Picking Associate
Milwaukee Tool
Olive Branch, MS
09.2016 - 01.2017
- Used RF scanner to pick items from bins and complete orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Attended company safety meetings and implemented new measures to decrease in warehouse accidents.
- Trained numerous associates in using pick to light and high jump system.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation to avoid mishaps.
- Completed product assembly according to standardized procedures.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Built and packaged products to comply with multiple work orders and deadlines.
Warehouse Associate
New Breed Logistics
Olive Branch, MS
03.2010 - 09.2016
- Utilized pallet jacks to move items to and from different warehouse locations.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Logged unit quantities and entered data within inventory database to facilitate records maintenance.
- Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
- Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Bakery Department Manager
Walmart
Collierville, TN
09.2002 - 09.2011
- Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
- Implemented and executed merchandising programs to maintain and increase sales.
- Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
- Revamped bakery menus by suggesting new regular and seasonal product offerings.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Assisted bakery manager with coordinating product ordering, receiving and stocking.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Created new recipes and developed process improvements to avoid wastages.
- Mentored newly hired associates in upselling techniques, Practice and Demonstrated different work ethics to improve sales expertise.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Grew revenue by improving sales and service strategies.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Assigned each employees to specific duties to best meet needs of store.
- Recognized for exceptional shift performance.
- Researched out-of-stock items to find additional inventory in other store locations.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
McDonald's Shift Lead
McDonald's Restaurant
Collierville, TN
06.1995 - 02.2003
- Coached and trained employees, and created daily work schedules and assignments to boost efficiency and enhance operations.
- Completed opening and closing tasks.
- Managed schedules, accepted time-off requests, and found coverage for shifts.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Resolved customer complaints and reported issues to senior management.
- Managed and mentored several staff members.
- Assisted with performance reviews to identify areas for improvement.
- Counted inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
- Provided coaching and reinforced standards to foster superior performance from crew members and others throughout the organization.
- Created fun team-building activities to engage staff in upselling to meet revenue targets.
- Documented receipts, employee hours, and inventory movements.
- Delegated tasks to employees, and monitored activities and task completion.
- Coordinated shift-based inventory receiving, auditing, and restocking.
- Supervised, motivated, and led employees to maintain productivity and customer service levels.
- Coordinated daily shift changes to facilitate tasks, and handle special needs or requests.
- Implemented continuous improvement programs to increase productivity, improve quality, and reduce costs
- Counted cash on hand at shift change and closing to determine shortages or overages, and prepare bank deposit statements.
- Organized daily workflow, and scheduled staff vacations for adequate coverage.
Education
High School Diploma -
H.W. Byers Attendance Center
Holly Springs, MS05-1996
Skills
- Office equipment operations
- Relationship building
- Scheduling and calendar management
- Computer literacy
- Teamwork and collaboration
- Multitasking capacity
- Information recording
- Document control
- Recordkeeping and bookkeeping
- Forklift operation
- Employee training
- Safety compliance
- Supply chain management
- Stress tolerance
- Time management
- Team collaboration
- Performance monitoring
- Customer service
- Cash handling experience
- Passenger assistance
- Documentation
- Team building
Certification
- Certified Forklift, Milwaukee tool - 2021
- Able to train and teach job specific job functions - [1997,2013,2021]
- Licensed PIT Operation - 2010,2017,2021
Affiliations
RECOGNIZED AS BEING A GREAT LEADER IN TEAM BUILDING ALLOWING EACH TEAM MEMBER TO BE CROSSED TRAINED IN EACH AREA SO IF OPPORTUNITY IS PRESENTED THEY WILL BE COMFORTABLE WHEREVER THEY MAYBE NEEDED
Timeline
Gatekeeper
Milwaukee Tool
03.2018 - Current
Picking Associate
Milwaukee Tool
09.2016 - 01.2017
Warehouse Associate
New Breed Logistics
03.2010 - 09.2016
Bakery Department Manager
Walmart
09.2002 - 09.2011
McDonald's Shift Lead
McDonald's Restaurant
06.1995 - 02.2003
High School Diploma -
H.W. Byers Attendance Center