Vickie Cordero
Twinsburg
Summary
Results-driven Grocery Team Leader with expertise in inventory management, food safety compliance, and staff training. Proven ability to enhance customer satisfaction and streamline operations for improved efficiency.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Grocery Team Leader
Giant Eagle
Beachwood
01.2026 - Current
- Supervised grocery team, enhancing store operations and service delivery.
- Trained new staff on product knowledge and customer service, improving customer interactions.
- Managed inventory levels and organized stock replenishment schedules.
- Resolved customer inquiries and complaints promptly, boosting customer satisfaction.
Assistant Team Leader
Giant Eagle
Bedford
10.2024 - Current
- Trained new team members on operational procedures to ensure smooth onboarding.
- Coordinated team schedules to ensure adequate coverage during peak hours.
- Tracked stock levels and placed orders to maintain optimal inventory management.
- Participated in team meetings to discuss goals and improvement strategies.
- Communicated daily operations updates between staff and upper management to enhance workflow.
- Assisted team leader in managing daily operations, delegating tasks and monitoring performance.
- Ensured that all team members were aware of their responsibilities and deadlines for completion of tasks.
Bakery Manager
Weis Markets
Binghamton
07.2007 - 10.2024
- Managed inventory levels and ordered supplies to ensure timely availability of ingredients for all recipes.
- Trained and mentored team members on baking techniques and safety procedures.
- Ensured compliance with food safety and sanitation standards.
- Collaborated with management to create and implement promotional events and sales strategies that increased customer engagement.
- Embellished various baked goods, including cakes, pastries, and breads, to enhance visual appeal and customer satisfaction.
- Scheduled employees to maintain optimal staffing during peak times and holidays.
- Monitored staff performance and provided constructive feedback to maintain high quality standards in bakery products.
- Checked freshness of bakery goods, removing stale or outdated items.
Deli Manger
Weis Markets
Binghamton
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Controlled portion sizes and eliminated waste to contribute to cost management.
- Maintained cleanliness and sanitation of deli area, equipment, and supplies to uphold health standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Monitored temperatures of prepared food and cold-storage areas.
- Established clear training objectives for new employees to enhance onboarding process.
Food Service Manager
Weis Markets
Binghamton
Education
High School Diploma -
Afton Central School
Afton, NY06-1991
Skills
- Food safety compliance
- Inventory management
- Sales strategy development
- Staff training
- Team leadership
- Customer service
Certification
- CPR
- Serve Safe
Timeline
Grocery Team Leader
Giant Eagle
01.2026 - Current
Assistant Team Leader
Giant Eagle
10.2024 - Current
Bakery Manager
Weis Markets
07.2007 - 10.2024
Deli Manger
Weis Markets
Food Service Manager
Weis Markets
High School Diploma -
Afton Central School