Vickie Gambrell
Dayton,OH
Summary
Maintained high-quality customer service standards. Adaptable and results-oriented Assistant Manager. Skilled in customer relations. Ensured service consistency. Assistant Manager with a focus on health and safety compliance. Balanced team workloads for optimal productivity.
Overview
10
10
years of professional experience
Work History
Cocktail Server
Miami Valley Gaming
Lebanon, OH
09.2016 - 08.2025
- Collaborated with bartenders.
- Served drink orders in under [Minutes] minutes on average.
- Identified and resolved customer complaints.
- Promoted a collaborative work environment.
- Received positive feedback from customers.
Assistant Manager
Heart 2 Heart HHC
Dayton, OH
10.2025 - 01.2026
- Scheduling Aides to clients
- Profiles for new clients, update existing clients and employees
- Obtaining authorization for clients
- Requesting increase hours for clients
- Executed training to improve staff productivity.
- Monitored operational strategies.
- Supported senior leadership with a diversity initiative.
Home Care Aide
Visiting Angles
Dayton, OH
01.2026 - Current
-Aiding in daily living activities
-Assisted in errands
-Informed family members of changes and accomplishments
Education
Associate of Science - Dietetics
Sinclair Community College
Dayton, OH01-2005
Skills
- Team motivation and engagement
- Conflict resolution and customer relations
- Operational process optimization
- Onboarding process improvement
- Customer service excellence
- Inventory Control and Stock Management
- Multitasking in high-volume environments
Timeline
Home Care Aide
Visiting Angles
01.2026 - Current
Assistant Manager
Heart 2 Heart HHC
10.2025 - 01.2026
Cocktail Server
Miami Valley Gaming
09.2016 - 08.2025
Associate of Science - Dietetics
Sinclair Community College