Summary
Overview
Work History
Education
Skills
Accomplishments
speak spanish
Languages
Timeline
Generic

Vickie Rodriguez

Levelland,TX

Summary

Accomplished Team Leader Manager at Wal-Mart Supercenter, adept in Workforce Planning and Employee Coaching, enhanced team productivity and customer satisfaction. Spearheaded strategic initiatives, achieving operational excellence and fostering a culture of teamwork and collaboration. Proven track record in mentoring for peak performance, with significant contributions to company-wide best practices.

Overview

36
36
years of professional experience

Work History

Team Leader Manager

Wal-Mart Supercenter
09.1988 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Contributed to the development of company-wide best practices by actively participating in leadership meetings and sharing insights from the team''s experiences.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Pharmacy Technician

Walmart #1051
02.2016 - 06.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

Asset Protection Associate

Walmart #1051
04.1998 - 07.2011
  • Ensured regulatory compliance in all aspects of asset protection, including safety standards, reporting requirements, and legal guidelines.
  • Developed strong relationships with regional managers, ensuring consistent communication regarding asset protection initiatives across all stores.
  • Managed a diverse team of asset protection professionals, fostering a culture of accountability and high performance.
  • Improved team communication by facilitating regular meetings and trainings on asset protection best practices.

Store Support Manager

Walmart #1051
08.1996 - 10.1996
  • Ensured compliance with local regulations related to health and safety measures instore.
  • Developed relationships with vendors for better pricing negotiations, resulting in cost savings for the store.
  • Optimized inventory management, resulting in decreased excess stock and improved product availability for customers.
  • Implemented loss prevention strategies, leading to a significant decrease in shrinkage rates within the store.
  • Improved store efficiency by streamlining processes and implementing organizational systems.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Associate of Science - General Studies

Texas Tech University
Lubbock, TX
06.2022

Associate of Science - General Studies

South Plains College
Levelland, TX
05.2013

High School Diploma -

Levelland High School
Levelland, TX
05.1987

Skills

  • Customer Focus
  • Workload Management
  • Motivational Skills
  • Influencing skills
  • Employee Scheduling
  • Succession Planning
  • Operational Excellence
  • Workforce Planning
  • Performance Appraisal
  • Teamwork and Collaboration
  • Employee Coaching and Mentoring

Accomplishments

I have worked for Walmart for over 36 years. I have been through three remodels in my personal store and have helped in two other stores to help remodel there stores. This is why I am interested in working for your remodel crew as a Realty Project Coach

speak spanish

The world most popular language is Spanish. I am fluent in spanish plus I am also American hispanic.

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walmart #1051
02.2016 - 06.2017

Asset Protection Associate

Walmart #1051
04.1998 - 07.2011

Store Support Manager

Walmart #1051
08.1996 - 10.1996

Team Leader Manager

Wal-Mart Supercenter
09.1988 - Current

Associate of Science - General Studies

Texas Tech University

Associate of Science - General Studies

South Plains College

High School Diploma -

Levelland High School

Similar Profiles

CREATE PROFILE
Vickie Rodriguez