Vickie Sampson
Rockport
Summary
Detail-oriented office administration professional with strong HIPAA compliance, insurance verification, and payment posting skills. Committed to enhancing and ensuring quality care of patients.
Overview
8
8
years of professional experience
Work History
Medical Biller and Coder
MFC
Parkersburg, WV
10.1994 - 01.1996
- Performed detailed coding of medical procedures to facilitate efficient claims processing and reimbursement.
- Submitted claims to insurance companies to facilitate timely payment processing.
- Executed payment processing and posting from insurance companies to ensure accurate financial records.
- Executed billing processes by preparing, printing, and distributing invoices to patients.
- Executed comprehensive follow-ups on outstanding claims to expedite resolution processes.
- Investigated and clarified billing and payment discrepancies to ensure customer satisfaction.
Registration Clerk
Camden Clark Memorial Hospital
Parkersburg, WV
05.1994 - 10.1994
- Registered patients for radiology, bloodwork, emergency room and inpatient services.
- Validated insurance information to guarantee precise billing and coverage accuracy.
- Secured patient signatures for procedure approvals and insurance verifications.
- Executed copying of insurance cards to maintain comprehensive client records.
- Allocated inpatient room numbers to emergency room patients to streamline admissions process.
- Assisted patients with inquiries, providing exceptional customer service during registration.
- Maintained confidentiality of sensitive patient information according to HIPAA regulations.
- Processed patient registrations efficiently using electronic health record (EHR) systems.
Secretary
Financial Strategies, Inc.
Parkersburg, WV
06.1991 - 04.1994
- Executed preparation and assembly of booklets for continuing education classes.
- Researched and compiled competitive health insurance quotes from diverse companies to assist local businesses in employee coverage decisions.
- Contacted health insurance companies to resolve unpaid claims for clients.
- Assisted in producing written correspondence and documentation from verbal instructions. Facilitated accurate transcription of reports and letters based on dictated content.
- Managed processing and payment of business and personal bills for employer.
- Supported office operations by answering phone, ordering necessary supplies, and filing documents efficiently.
- Coordinated necessary tasks for office closure, providing support to employer's wife during this challenging time.
Secretary
Legg Mason Wood Walker
Parkersburg, WV
05.1990 - 05.1991
- Reviewed data and prepared detailed monthly reports for five brokers, ensuring accuracy and clarity.
- Produced accurate and timely letters and other correspondence for brokers, supporting their daily administrative needs.
- Facilitated stock trading activities by inputting buy and sell orders into New York Stock Exchange database.
- Maintained accurate hand-written ledgers documenting stock purchases and sales for each client.
- Managed client transactions by receiving and processing payments for stock purchases, enhancing operational efficiency.
- Managed incoming phone calls to ensure effective communication and customer service.
- Managed mail sorting and delivery processes to ensure brokers received correspondence promptly.
Secretary
MassMutual Insurance
Parkersburg, WV
08.1987 - 05.1990
- Developed and maintained filing systems, enhancing document retrieval processes.
- Provided clerical support by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained inventory of office supplies and placed orders.
- Transcribed and organized information to assist in preparing for meetings and presentations.
- Executed typing of letters with precision and attention to detail.
- Handled phone communications to address customer needs and provide timely information.
Education
Associate of Applied Science - Office Administration
WVU @ Parkersburg
Parkersburg, WV05-1990
Skills
- HIPAA compliance
- Payment posting
- Insurance verification
- Data entry
- Medical terminology
- 10 Key
- Efficient typing speed
Timeline
Medical Biller and Coder
MFC
10.1994 - 01.1996
Registration Clerk
Camden Clark Memorial Hospital
05.1994 - 10.1994
Secretary
Financial Strategies, Inc.
06.1991 - 04.1994
Secretary
Legg Mason Wood Walker
05.1990 - 05.1991
Secretary
MassMutual Insurance
08.1987 - 05.1990
Associate of Applied Science - Office Administration
WVU @ Parkersburg