Summary
Overview
Work History
Education
Skills
Timeline
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Vickie Shields

Bluford,IL

Summary

Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback.

Dedicated Supervisor with track record of success ensuring productivity within demanding service environment. Effective team leader effective at meeting deadlines and ensuring highest standards of organization. Implements methodical and thorough approach to leadership.

Influential Supervisor with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships to generate essential business opportunities. Adept in building cross-functional staff, demonstrating exceptional communication skills and making critical decisions during challenges.

Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company’s success.

Overview

9
9
years of professional experience

Work History

supervisor

SSMhealth
Mt. Vernon, IL
05.2015 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within
  • Set overall vision and provided team leadership
  • Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
  • Delegated tasks to others on grooming team
  • Developed training, task and process guidelines and communicated clear and concise directions to employees
  • Measured team performance and reported metrics to leadership team members

Education

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Dyersburg High School
Dyersburg, TN
05.1982

Skills

  • Priority management
  • Staff management
  • Issue resolution
  • Leadership
  • Negotiation
  • Training and development
  • Conflict resolution

Timeline

supervisor

SSMhealth
05.2015 - Current

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Dyersburg High School
Vickie Shields