Vickie Smith
Bay City
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
48
48
years of professional experience
Work History
Sales and Marketing Representative
American Steel Structures
Beasley
01.2024 - Current
- Developed follow-up strategies that cultivated leads and converted prospects into customers.
- Collaborated with clients to identify needs and deliver customized solutions.
- Maintained comprehensive knowledge of product specifications and industry standards.
Owner/Operator
Howarton Automotive
Bay City
01.1992 - 07.2023
- Developed customer loyalty programs that increased repeat business and strengthened community ties.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Identified potential risks associated with operations in order to minimize liabilities.
Cleaning Contractor
Clean Sweep
Van Vleck
02.1986 - 08.1992
- Coordinated inventory management for cleaning supplies, optimizing usage and reducing waste.
- Conducted quality assurance inspections to maintain high standards of cleanliness and service.
- Developed and implemented efficient home cleaning techniques, improving overall productivity.
- Communicated effectively with clients to address concerns and enhance satisfaction.
- Streamlined home cleaning processes, resulting in reduced time spent on routine tasks.
Fabrication Worker
Brown and Root
Bay City
02.1978 - 06.1981
- Fabricate components using cutting torches, plasma cutters, grinders, saws, press brakes or other hand tools as needed.
- Promoted workplace safety by checking team member compliance with safety guidelines.
- Assemble fabricated parts into larger subassemblies or complete units using various fastening methods such as riveting or bolting.
- Check stock inventories when supplies are low.
- Read and interpret blueprints to determine the specific welding requirements.
- Marked cutting lines and measurements on materials.
- Fitted and aligned parts to fit properly on products.
- Created components via Computer Aided Design (CAD) for use in 3D printing and milling applications.
Education
Associate of Arts - Biblical Studies
World International Bible College
Brazoria, TX01-2008
Skills
- Customer relationship management
- Negotiation techniques
- Problem solving
- Relationship building
- Self motivation
- Continuous improvement
- Stock management
- Inventory management
Daily Resounding Words
- My motto is always "We Will Find A Way".
Timeline
Sales and Marketing Representative
American Steel Structures
01.2024 - Current
Owner/Operator
Howarton Automotive
01.1992 - 07.2023
Cleaning Contractor
Clean Sweep
02.1986 - 08.1992
Fabrication Worker
Brown and Root
02.1978 - 06.1981
Associate of Arts - Biblical Studies
World International Bible College