DPS Support /Senior Inside Sales and Marketing Representative
Hibu
09.2024 - Current
Hi, I’m
Steven Watkins
Jenkintown,PA
Summary
Business-minded Senior Sales Representative with aptitude for departmental leadership. Exemplary strategy development and client service skills. Offering many years of experience in expanding networks through sales acumen and industry expertise.
Resourceful professional in technical and scientific product sales, known for productivity and efficiency in task completion. Specialize in client relationship management, strategic sales planning, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring successful outcomes in fast-paced environments.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Work History
HibuKing Of Prussia, PA
DPS Support /Senior Inside Sales and Marketing Representative
09.2024 - Current
Job overview
- Addressed customers' marketing needs by creating and designing ads promoting advertisers' goods and services.
- Improved profitability and developed a pipeline, leveraging multiple marketing channels and sales strategies.
- Secured long-term accounts by providing recommendations to promote brand effectiveness and product benefits.
- Increased repeat business using excellent customer service, problem-solving, and conflict-resolution skills.
- Built solid and professional relationships by identifying client needs, which increased overall sales and opportunities.
- Listened to customer needs to identify and recommend the best products and services.
- Maintained detailed account records and contact logs to facilitate the sales process.
- Utilized CRM software tools to manage contacts, track leads, and generate reports.
- Performed account management duties, including maintaining client records and responding to inquiries.
- Established partnerships with key influencers within target industries to increase brand awareness.
- Managed web-based advertising campaigns, including search engine optimization initiatives.
- Provided technical support to customers regarding product features and capabilities.
- Identified new markets for existing products through analysis of customer needs and trends.
Education
Strayer University, Washington, DC
BBA from Acquisition And Contract Management
07-2012
University Overview
- [ 2009, 2010, 2011, 2012] - Dean's List
- [2008, 2009,2010,2011,2012] - Honor Roll
- [Acquisition] AP Course
- [3.8] GPA
- Top Ranked: [10]%
- Member of [Alpha Sigma Lambda, (NSCS) - National Society of Collegiate Scholars ], [2011, 2012]
- Graduated summa cum laude
Skills
- Salesforce CRM
- Attention to Detail
- Relationship Building
- Contract Management
- Sales and Marketing Initiatives
- Account Acquisition
- Opportunity Identification
- Client Retention
- Analytical problem solver
- Clear and articulate phone manner
- Customer Relationship Management
- Analytical Thinking
- Sales and marketing
- New Business Development
- Salesforce
- Organized and Efficient
- Key relationship management
- Excellent time management
- Database Management
- Documentation And Reporting
- Product Knowledge
- Solution coordination
- Organized and meticulous
Timeline
Strayer University
BBA from Acquisition And Contract Management
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