Vickram Randhawa
Merced,CA
Summary
Dedicated Manager/Cashier with a strong passion for the finance and banking field, skilled in relationship building, exceptional customer service and proficient in cash handling & management.
Overview
10
10
years of professional experience
Work History
Manager/Cashier
Chevron
05.2014 - 05.2024
- Maintained positive customer relationships through exceptional customer service, generating repeat business.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Handled multiple payment methods securely to complete customer transactions, minimizing discrepancies and potential losses.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Upsold additional products and services to customers, increasing revenue.
- Maintained professional, organized, and safe environment for employees and consumers.
- Controlled costs to keep business operating within budget and increase profits.
Front End Associate
Costco
10.2020 - 02.2021
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Developed strong relationships with customers through active listening, empathy, and understanding their needs.
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Restocked and organized merchandise in front lanes.
- Maintained a clean and organized front end area, ensuring a positive shopping experience for all customers.
Education
Bachelor of Science - Management And Business Economics
University of California, Merced
Merced, CA05.2024
Associate of Arts - Business Administration
Merced College
Merced, CA05.2021
Associate of Arts - Economics
Merced College
Merced, CA05.2021
High School Diploma -
Buhach Colony High School
Atwater, CA06.2019
Skills
- Customer Service
- Patience and Empathy
- Cash Management
- Cash Register Operation
- Financial Management
- Relationship Building
Timeline
Front End Associate
Costco
10.2020 - 02.2021
Manager/Cashier
Chevron
05.2014 - 05.2024
Bachelor of Science - Management And Business Economics
University of California, Merced
Associate of Arts - Business Administration
Merced College
Associate of Arts - Economics
Merced College
High School Diploma -
Buhach Colony High School