Vicky Lee
Troy,ALABAMA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Mobile Home Park Manager
Solsidan Capital
Troy, AL
03.2023 - Current
- Managed and oversaw operations, maintenance and administration of properties.
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure availability of operating funds.
- Provided guidance and support for team members throughout their employment tenure.
Seasonal Tax Preparer
Self-employeed
Troy, AL
12.2010 - Current
- Filed electronically through approved software programs.
- Maintained accurate records of all client transactions and filings.
- Assisted customers with any questions they had about their taxes or filing status.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Used appropriate adjustments, deductions and credits to keep clients' taxes to minimum.
Certified Sales and Leasing Consultant
Lasso Capital
Troy, AL
02.2022 - 03.2023
- Greeted customers and provided product information.
- Prepared sales contracts, invoices, and other documents related to the sale of mobile homes.
- Inspected and maintained inventory of mobile home setup supplies and materials.
- Generated new business by maintaining strong partnerships with mobile home sellers and resellers.
- Generated reports summarizing sales activities and performance metrics.
Health Life Insurance Agent
Liberty National Life Insurance Company
Dothan, AL
04.2007 - 10.2022
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Processed changes in insurance policies and periodically reassessed client needs.
- Provided support during open enrollment periods by answering questions about plan options.
Education
GED -
Charles Henderson High School
Troy, ALSkills
- Property Management
- Property Inspections
- Rent Collection
- Complaint Resolution
- Tenant Relations
- Team Building
- Fair Housing Mandates
- QuickBooks and Sage 50
- Tenant and Eviction Laws
- Microsoft Office
Certification
- Fair Housing Certified, Licensed Alabama Manufactured Housing Comission
Accomplishments
- Awarded Highest sells 2023
Timeline
Mobile Home Park Manager
Solsidan Capital
03.2023 - Current
Certified Sales and Leasing Consultant
Lasso Capital
02.2022 - 03.2023
Seasonal Tax Preparer
Self-employeed
12.2010 - Current
Health Life Insurance Agent
Liberty National Life Insurance Company
04.2007 - 10.2022
GED -
Charles Henderson High School
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