Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

VICKY LOONEY

Dispatcher/Administrative Assistant/Accountant Clerk

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Private Caregiver

Paul Metcalf / Jane Chesser
Addison, MI
08.2021 - 05.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Administered medication as directed by physician.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained clean, safe and well-organized patient environment.

Dispatcher

Skyline Express III DBA Apollo Express Inc
Jackson, MI
12.2014 - 06.2021
  • Directed dispatching, routing and tracking of fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.

Driver Service Provider

Slingshot Transportation
Brooklyn, MI
12.2006 - 06.2014
  • Handled inbound and outbound paperwork for loads.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Operated truck in accordance with OSHA, DOT and company requirements.
  • Reported unsafe situations and service-related issues to route management and dispatch
  • Managed accounts payable and receivables and payroll.

Education

High School Diploma -

Carman-Ainsworth High School
Flint, MI
05.1980

Skills

  • Documentation and Recordkeeping
  • Safety Compliance
  • Call Center Software
  • Calendar and Scheduling Software
  • Data Entry
  • Microsoft Office
  • Customer Service
  • Payroll Preparation and Processing
  • Loan and Account Monitoring
  • Attention to Detail
  • Time Management
  • Creative Problem Solving

Certification

  • Certified : IICRC- Ypsilanti, Mi
  • Water Damage Services
  • Fire Protection And Safety Technology
  • Certified : ASCCR- Ypsilanti, Mi
  • Asbestos And Mold Remediation
  • Certified: OSHA-Ypsilanti

Timeline

Private Caregiver

Paul Metcalf / Jane Chesser
08.2021 - 05.2022

Dispatcher

Skyline Express III DBA Apollo Express Inc
12.2014 - 06.2021

Driver Service Provider

Slingshot Transportation
12.2006 - 06.2014

High School Diploma -

Carman-Ainsworth High School
  • Certified : IICRC- Ypsilanti, Mi
  • Water Damage Services
  • Fire Protection And Safety Technology
  • Certified : ASCCR- Ypsilanti, Mi
  • Asbestos And Mold Remediation
  • Certified: OSHA-Ypsilanti
VICKY LOONEYDispatcher/Administrative Assistant/Accountant Clerk