Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Private Caregiver
Paul Metcalf / Jane Chesser
Addison, MI
08.2021 - 05.2022
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Maintained clean, safe and well-organized patient environment.
Dispatcher
Skyline Express III DBA Apollo Express Inc
Jackson, MI
12.2014 - 06.2021
Directed dispatching, routing and tracking of fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Directed investigations to verify and resolve customer or shipper complaints.
Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions.
Driver Service Provider
Slingshot Transportation
Brooklyn, MI
12.2006 - 06.2014
Handled inbound and outbound paperwork for loads.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Operated truck in accordance with OSHA, DOT and company requirements.
Reported unsafe situations and service-related issues to route management and dispatch
Managed accounts payable and receivables and payroll.
Education
High School Diploma -
Carman-Ainsworth High School
Flint, MI
05.1980
Skills
Documentation and Recordkeeping
Safety Compliance
Call Center Software
Calendar and Scheduling Software
Data Entry
Microsoft Office
Customer Service
Payroll Preparation and Processing
Loan and Account Monitoring
Attention to Detail
Time Management
Creative Problem Solving
Certification
Certified : IICRC- Ypsilanti, Mi
Water Damage Services
Fire Protection And Safety Technology
Certified : ASCCR- Ypsilanti, Mi
Asbestos And Mold Remediation
Certified: OSHA-Ypsilanti
Timeline
Private Caregiver
Paul Metcalf / Jane Chesser
08.2021 - 05.2022
Dispatcher
Skyline Express III DBA Apollo Express Inc
12.2014 - 06.2021
Driver Service Provider
Slingshot Transportation
12.2006 - 06.2014
High School Diploma -
Carman-Ainsworth High School
Certified : IICRC- Ypsilanti, Mi
Water Damage Services
Fire Protection And Safety Technology
Certified : ASCCR- Ypsilanti, Mi
Asbestos And Mold Remediation
Certified: OSHA-Ypsilanti
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