Medent EMR
Vicky Marano
Data Entry Specialist
Watertown,NY
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
36
36
years of professional experience
Work History
Data Entry Specialist
North Country Orthopedic Group
Watertown, NY
Feb.2002 - Oct.2023
- Posted payments from both Insurance Companies and Patients
- Posted charges for 16 medical providers in Orthopedic, Physical Therapy and Endocrinology Clinics
- Electronically transmitted medical claims to Insurance Companies daily
- Downloaded ECS files daily to allow auto-posting of Insurance payments to patient accounts
- Issued refunds to Insurance Companies and patients when necessary
- Ran daily daysheet and deposits slip reports to balance to bank deposits
- Answered phone calls from patients regarding balance inquires as well as obtaining credit card payments
- Extensive knowledge of Medent software in a billing and charge entry capacity
Customer Service Representative
Jones And Doldo Insurance
Watertown, NY
Mar.2001 - Jan.2002
- Answered customer telephone calls promptly and directed to proper Agency personnel
- Greeted customers in a friendly manner and assisted them with policy changes.
- Processed policy renewals
- Provided insurance quotes for customers
- Processed customer payments
- Processed photo inspections
Receptionist
Mang, Craine and Mirabito Insurance
Norwich, NY
Dec.1998 - Feb.2001
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct offices
- Maintained records for the agency's largest commerical account
- Processed photo inspections and typed ID cards
- Handled cash transactions from policyholders and maintained sales and payments records accurately
- Assisted agency personnel with clerical tasks as needed
- Kept reception area clean and neat to give visitors positive first impression.
Data Entry Clerk
Chenango Mutual Insurance Company
Norwich, NY
Aug.1987 - Dec.1998
- Processed insurance policy renewals and new business by typing information into the software program
- Printed, assembled and mailed policies to policyholders
- Processed customer payments
- Provided insurance quotes for prospective clients
- Assisted in converting policies for an entire agency from paper files to electronic format
- Performed mail room duties
- Assisted insurance underwriters with clerical tasks as needed
Education
Continuing Education Certificate - Accounting
DCMO Boces
Norwich, NY 1381506.1998
High School Diploma -
Oxford Academy
Oxford, NY 1383006.1985
Skills
- Skilled in Medent medical software
- Cash Posting
- Efficient Data Entry
- Error Detection
- Data Acquisition
- Spreadsheet Management
- Document Scanning
- Typing 50 Wpm
- Medical terminology
- Familiarity with ICD-10, CPT codes and Modifiers
- Monthly Closings
- Strong work ethic
Accomplishments
Employee of the year/North Country Orthopedic Group - 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel, Word
Timeline
Data Entry Specialist
North Country Orthopedic Group
Feb.2002 - Oct.2023
Customer Service Representative
Jones And Doldo Insurance
Mar.2001 - Jan.2002
Receptionist
Mang, Craine and Mirabito Insurance
Dec.1998 - Feb.2001
Data Entry Clerk
Chenango Mutual Insurance Company
Aug.1987 - Dec.1998
Continuing Education Certificate - Accounting
DCMO Boces
High School Diploma -
Oxford Academy
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