Vicky Moles
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
South Charleston
03.2024 - Current
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Operated cash registers to accept payments from customers.
- Answered telephones to respond to questions or requests.
- Mixed pharmaceutical preparations according to written prescriptions.
- Operated pharmacy software to manage and streamline prescriptions and patient records.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired or damaged drug products, and resolved discrepancies in drug counts to maintain accurate inventory.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Processed insurance claims and addressed billing inquiries to enhance customer satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Walmart Certified Pharmacy Technician - Online Pharmacy Technician Course
Walmart
05.2024 - 04.2025
Skills
- Pharmacy software
- Inventory management
- Customer service
- Prescription filling
- Patient confidentiality
- Quality assurance
- Medication dispensing
- Claims processing
Certification
- National Certified Pharmacy Technician
- 6/12/2024-6/12/2026
Timeline
Walmart Certified Pharmacy Technician - Online Pharmacy Technician Course
Walmart
05.2024 - 04.2025
Certified Pharmacy Technician
Walmart
03.2024 - Current