Vicky Robinson
Marysville,OH
Summary
My true passion is patient care and working with patients and families. Accomplished Medical Biller with a proven track record at Midwest Physician Anesthesia Service, enhancing billing efficiency and reducing claim rejections significantly. Expert in medical coding and customer service, I excel in streamlining patient information processes and implementing quality control measures. My skills in electronic claims and clerical support have consistently improved departmental accuracy and patient satisfaction.
Overview
17
17
years of professional experience
Work History
Medical Biller
Midwest Physician Anesthesia Service
08.2014 - Current
- Verified insurance of patients to determine eligibility.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and billing office.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Delivered timely and accurate charge submissions.
- Trained new team members in medical billing software, increasing efficiency within the department.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Organized filing system for patient records, expediting access to essential documents when needed.
- Adhered to established standards to safeguard patients' health information.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Front Desk Medical Receptionist
Hand & Hand Pediatric
03.2013 - 08.2014
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Front Desk Medical Receptionist
Marysville Pediatrics
10.2007 - 03.2013
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
No Degree - Business
Columbus State Community College
Columbus, OHCurrenty Taking Course - End of Life Doula
LifePath Learners
Online09.2024
Certificate - Medical Billing And Coding, Medical Anatomy
Tolles Technical
Plain City, OH05.2007
Skills
- Medical Billing
- Electronic Claims
- Customer Service
- Medical coding knowledge
- Medical Terminology
- Clerical Support
Timeline
Medical Biller
Midwest Physician Anesthesia Service
08.2014 - Current
Front Desk Medical Receptionist
Hand & Hand Pediatric
03.2013 - 08.2014
Front Desk Medical Receptionist
Marysville Pediatrics
10.2007 - 03.2013
No Degree - Business
Columbus State Community College
Currenty Taking Course - End of Life Doula
LifePath Learners
Certificate - Medical Billing And Coding, Medical Anatomy
Tolles Technical
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