Hi, I’m
Vicky Jones
Manufacturing Logistics Scheduling
Knoxville,Iowa
Summary
Customer-focused, seeking position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Overview
26
years of professional experience
Work History
Pella Corporation and Pella Products of KC , Pella, IA
Logistics Delinquent Scheduler, Quoting Clerk
2002.05 - 2023.10 (21 years & 5 months)
Job overview
Actively suggest operational improvements to enhance quality, improve production times and reduce costs. Provide accurate and appropriate information in response to management and internal customer inquiries. Developed effective relationships with internal and external customers including Pella Sales Reps, National Accounts, PDSNs, NASS and Customer Service Call Center with clear communication.
Work with managers to implement the company's policies and goals. Collaborate with engineering teams/CI Techs to adjust and modify production equipment to better meet customer demands.
Pizza Ranch, Pella, IA
Various positions (part-time)
1999.01 - 2010.05 (11 years & 4 months)
Job overview
Took necessary steps to meet customer needs and effectively resolve food or service issues. Correctly received orders, processed payments and responded appropriately to guest concerns. Resolved guest complaints promptly and professionally. Took initiative to find extra tasks when scheduled duties were completed.
Precision Pulley & Idler, Pella, IA
Inventory Control Clerk
1999.04 - 2002.02 (2 years & 10 months)
Job overview
Generated/updated inventory transfer reports for materials and completed products between off-site locations. Created spreadsheets for tracking scrap materials such as rubber lagging. Updated all completed M.O.'s. Maintained daily, weekly and year end inventory variance reports, troubleshooting errors. Updated and filed all new and revised blueprints.
Food Giant Inc, Sikeston, MO
Dictation/Deposit Clerk
1997.08 - 1998.04 (8 months)
Job overview
Recorded/balanced daily cash deposits for all corporate store locations, processed corporate electronic transfers, following company procedures. Maintained confidentiality of bank deposits and records. Delivered prompt, accurate and excellent customer service.
Education
William Fleming High School
High School Diploma from A.P. Academics
University Overview
Skills
- Inventory control familiarity
- Data collection, entry and archiving
- Order processing
- Accuracy
- Filing
- Detail Oriented
- Energetic work attitude
- Adaptive team player
- 10-Key
- Customer service-oriented
- Dedicated to process improvement
- Troubleshooting skills
- SharePoint
- Microsoft Word
- Microsoft Excel/ spreadsheets
- Microsoft Outlook
- Oracle
- Excellent communication skills
Timeline
Logistics Delinquent Scheduler, Quoting Clerk
Pella Corporation and Pella Products of KC
2002.05 - 2023.10 (21 years & 5 months)
Inventory Control Clerk
Precision Pulley & Idler
1999.04 - 2002.02 (2 years & 10 months)
Various positions (part-time)
Pizza Ranch
1999.01 - 2010.05 (11 years & 4 months)
Dictation/Deposit Clerk
Food Giant Inc
1997.08 - 1998.04 (8 months)
William Fleming High School
High School Diploma from A.P. Academics
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