VICTOR AGUILAR
Houston,TX
Summary
SEEKING A CAREER WITH A PROFESSIONAL AND ESTABLISHED COMPANY
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Associate
FLOORS FOR LIVING
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Vice President
FLOORING LIQUIDATION GUYS
06.2018 - 08.2019
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Project Manager
CW Floors
05.2013 - 08.2016
- ESTABLISH NEW BUILDER, COMMERCIAL CLIENTS. WRITE UP CONTRACTS FOR PRODUCT AND LABOR. ORDER AND SET UP DELIVERIES AND MANAGE JOB INSTALLATION. GROSS SALES ESTIMATED $2 MILLION ANNUALLY.
General Manager
Majestic Floors & More
03.2006 - 08.2012
- OVERSEE STORE OPERATIONS IN OPENING/CLOSING FLOORCOVERING AND GRANITE BUSINESS W/SCHEDULING INSTALLATIONS AND DELIVERIES; ESTABLISH NEW ACCOUNTS SUCH AS BUILDERS ;DECORATORS;COMMERCIAL CONTRACTORS AS WELL AS RETAIL WALK-IN CLIENTS IN PROVIDING EXPERT KNOWLEDGE OF THE PROPER FLOORING AND INSTALLATION SPECIFICAATIONS;HEAVY BLUEPRINT READING AND ESTIMATING INVOLVED BOTH IN THE OFFICE AND IN FIELD-SITE LOCATIONS.
Commercial Account Manager
Royal Tile
02.2004 - 03.2006
- SENIOR MANGER OVER 5 WAREHOUSE IN SOUTH TEXAS WITH OVER 50 MILLION INVENTORY OF CERAMIC TILE,NATURAL STONE AND WOOD PRODUCTS,READY TO SHIP/DELIVER TO THE RETAIL STORE FRONTS.ESTABLISH NEW AND EXISTING ACCOUNTS FROM BUILDERS,DECORATORS,COMMERCIAL CONTRACTORS AND RESPECTIVELY THE RETAIL CLIENTS ALREADY ESTABLISHED THROUGH BUYERS .MARKETING ADVERTISING PROMOTIONS,DIRECT STORE MANAGERS,HIRE /FIRE AND TRAIN ALL EMPLOYEES
Assist Sales Manager
Texas Dream Homes
08.2004 - 02.2005
- OPEN/CLOSE MANUFACTURED HOME LOT WITH 25 MILLION DOLLAR INVENTOY;SCHEDULE CLOSINGS OF HOME SALE;SCHEDULE DELIVERIES;PROVIDE LAND-HOME PACKAGES FOR CLIENTS WITH ALL APPROPRIATE PERMITS FILED NEEDED TO FINALIZE SALE.
Pro Sales Account Manager
Home Depot
02.2004 - 01.2005
- MANAGE AND ESTABLISH NEW ACCOUNTS FOR BUILDERS ; CONTRACTORS;COMMERCIAL CONTRACTORS ECT. AT CONTRACTORS DESK DEPARTMENT.WITH KNOWLEDGE OF ALL STORE MERCHANDISE FROM NAILS,NUTS AND BOLTS ,APPLIANCES,BUILDING MATERIAL,FLOORCOVERING COMPLETE BUILDERS PACKAGE WITH TOATAL ESTIMATED PRICE THROUGH READING BLUE-PRINTS,ESTABLISH CUSTOMER WITH HOME DEPOT STORE CREDIT CARD FROM $500.00 to$50,000 LINE OF CREDIT
General Manger,Community Manager
Clayton Homes
02.2000 - 08.2004
- MANAGE FAMILY COMMUNITY OF 450 RESIDENTS IN COLLECTIONS;MAINTENANCE;SCHEDULE NEW HOME DELIVERY AND SET-UP W/HOOK-UPS;OBTAIN CITY PERMITS AS SENIOR OPERATOR ;RESPONSIBLE FOR OVER 10 MILLION DOLLARS OF INVENTORY;PROVIDE ALL CLOSING DOCUMENTS FOR NEW HOME SALES AND GIVE FINAL CLOSING.
Education
1 year college, technical or vocational school - Business Management, Marketing
Incarnate Word College
San Antonio, Texas1 year college, technical or vocational school - Architure Drafting
San Antonio Community College
San Antonio, TexasHigh School Diploma/GED - undefined
Blessed Hope Academy
San Antonio, Texas05.1981
Skills
- Typing Speed: 45 Words Per Minute
- Database Software (Oracle, Access, etc)
- Data Entry Terminal (PDT, Mainframe Terminal, etc)
- Desktop Publishing Software (In-Design, etc)
- E-Mail Software (Outlook, Thunderbird, etc)
- Graphics or Drawing Software (Photoshop, etc)
- Internet Browser (Internet Explorer, Firefox, etc)
- Peripheral Devices (Scanners, Printers, etc)
- Personal Computers
- Spreadsheet Software (Calc, Excel, etc)
- Word Processing Software (Word, WordPerfect, etc)
- Customer service
- Store maintenance
- Goal oriented
Accomplishments
- Increased productivity [number]% by implementing several process improvements.
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
- Awarded “Employee of the Month” in [year].
- Exceeded monthly quota [number] times.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- TEXAS STATE MANUFACTURED HOUSING COMMISION - Texas
- MANUFACTURED HOME SALES
- License
- Class C - Standard Driver's License
- Texas
Language Skills
English
Spanish
TOP SALES AWARDS
I RECIEVED TOP SALES PLAQUES ALONG WITH MONETARY \BONUSES
Timeline
Sales Associate
FLOORS FOR LIVING
04.2024 - Current
Vice President
FLOORING LIQUIDATION GUYS
06.2018 - 08.2019
Project Manager
CW Floors
05.2013 - 08.2016
General Manager
Majestic Floors & More
03.2006 - 08.2012
Assist Sales Manager
Texas Dream Homes
08.2004 - 02.2005
Pro Sales Account Manager
Home Depot
02.2004 - 01.2005
Commercial Account Manager
Royal Tile
02.2004 - 03.2006
General Manger,Community Manager
Clayton Homes
02.2000 - 08.2004
1 year college, technical or vocational school - Architure Drafting
San Antonio Community College
High School Diploma/GED - undefined
Blessed Hope Academy
1 year college, technical or vocational school - Business Management, Marketing
Incarnate Word College
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